William Harris

Everyone I dealt with at Heiser Chevrolet service department was very helpful, kind and informative department was very helpful, kind and informative More

by THULLKEVIN Verified Customer Verified Customer

Report | Print

Comfortable waiting area while vehicle is being serviced by professional mechanics. Dealership operation is top notch by professional mechanics. Dealership operation is top notch More

by JIMHOPP38 Verified Customer Verified Customer

Report | Print

Horrible. Worst factory service experience I have ever had. Will never refer. Will never return. Worst factory service experience I have ever had. Will never refer. Will never return. More

by wab7093 Verified Customer Verified Customer

Report | Print

Once the part arrived it was fine. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. More

Report | Print

Folks are always very nice and they do a great job. I got in quickly to have my brakes done and they did a great job. I got in quickly to have my brakes done and they did a great job. More

by LAURA.EICHE39 Verified Customer Verified Customer

Report | Print

They got me the free oil change due to new purchase. Appreciated that! Thanks Alot Appreciated that! Thanks Alot More

by troykarll Verified Customer Verified Customer

Report | Print

Great dealership. Got the car in and out on time, provided timely updates and were courteous. Got the car in and out on time, provided timely updates and were courteous. More

by drews.d Verified Customer Verified Customer

Report | Print

Took almost 2 hours for a simple oil change with a scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather I have to go back in and pick it up. Who’s the customer here? Unacceptable. More

by dpowell012771 Verified Customer Verified Customer

Report | Print

Heiser automotive always does a great job servicing the vehicle rather it’s oil changes or getting new tires. vehicle rather it’s oil changes or getting new tires. More

by MATT12FENDER Verified Customer Verified Customer

Report | Print

Made an appointment for an alignment a week prior to bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. T bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. Then when I arrived at my appointment I found out it would be over a 4 hour wait as they had other cars set up before hand. I was waiting for it as I always do but the guy who scheduled my appointment said I would be dropping it off. Why even schedule a truck for that time if they can’t even get it in for hours later. When I called the service manager about my concerns with the schedule and not having an alignment done ever Nathan the service manager said it was my job to read the manual and to know what should be done and when. That it wasn’t their job and it doesn’t come up as a suggestion on their systems. After my truck was done it made a grinding sound when taking a sharp left which it hadn’t done before. I then called and complained to the GM he had me bring it in right away the next day and gave me a loaner for the day. After going to Heiser for years, I will no longer be returning. More

by bksanders611 Verified Customer Verified Customer

Report | Print