70 Reviews
Write a Review70 Reviews of William Harris
December 19, 2024
Horrible. Worst factory service experience I have ever had. Will never refer. Will never return. Worst factory service experience I have ever had. Will never refer. Will never return. More
Other Employees Tagged: Nathan Heimerl
December 19, 2024
Once the part arrived it was fine. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. More
Other Employees Tagged: William Harris
December 11, 2024
They got me the free oil change due to new purchase. Appreciated that! Thanks Alot Appreciated that! Thanks Alot More
Other Employees Tagged: Nathan Heimerl, William (Liam) Dooley
December 10, 2024
Great dealership. Got the car in and out on time, provided timely updates and were courteous. Got the car in and out on time, provided timely updates and were courteous. More
Other Employees Tagged: Nathan Heimerl, William (Liam) Dooley
December 04, 2024
Took almost 2 hours for a simple oil change with a scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather scheduled appointment. They also overcharged me and when I called upon returning home after noticing it they would not send me the difference. Rather I have to go back in and pick it up. Who’s the customer here? Unacceptable. More
Other Employees Tagged: Nathan Heimerl, William (Liam) Dooley
December 04, 2024
Heiser automotive always does a great job servicing the vehicle rather it’s oil changes or getting new tires. vehicle rather it’s oil changes or getting new tires. More
Other Employees Tagged: Nathan Heimerl
December 03, 2024
Made an appointment for an alignment a week prior to bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. T bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. Then when I arrived at my appointment I found out it would be over a 4 hour wait as they had other cars set up before hand. I was waiting for it as I always do but the guy who scheduled my appointment said I would be dropping it off. Why even schedule a truck for that time if they can’t even get it in for hours later. When I called the service manager about my concerns with the schedule and not having an alignment done ever Nathan the service manager said it was my job to read the manual and to know what should be done and when. That it wasn’t their job and it doesn’t come up as a suggestion on their systems. After my truck was done it made a grinding sound when taking a sharp left which it hadn’t done before. I then called and complained to the GM he had me bring it in right away the next day and gave me a loaner for the day. After going to Heiser for years, I will no longer be returning. More
Other Employees Tagged: Nathan Heimerl, Brian Crandall
November 27, 2024
EVERYBODY WAS FRIENDLY AND HELPFULL AND ALSO GOT A RIDE TO AND FROM A RESTAURANT CLOSE BY WHILE CAR WAS GETTING OIL CHANGE.... TO AND FROM A RESTAURANT CLOSE BY WHILE CAR WAS GETTING OIL CHANGE.... More
Other Employees Tagged: Nathan Heimerl