William Hansbro

I had some not well organized questions and some presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she was patient with my assumptions and able to help me understand that this vehicle truly only had one owner. We ended up with an unbeatable deal on a specific vehicle that we had been searching for a couple weeks now. I will not be telling my wife we almost missed this. Grateful for Queen!!! More

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Dave exceeded my expectations; he was very pleasant to work with and had the truck that I called about waiting out front when I arrived. I purchased the truck 2 day later. work with and had the truck that I called about waiting out front when I arrived. I purchased the truck 2 day later. More

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This is my third time actually doing a trading or buying a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out w a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out without buying or servicing or whatever reason you went for. You are going to be satisfied. I would encourage any one, if you want to Toyota, Heritage Toyota Catonsville please is the best place to go. More

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The level of personal attention to customers is very different here compared to other dealerships. They would go beyond the basic needs of the customer just to make you feel at home. Thank you to mohamm different here compared to other dealerships. They would go beyond the basic needs of the customer just to make you feel at home. Thank you to mohammed for treating us like family and making the transaction seamless. And to everyone who worked tirelessly to make the release of our unit possible. More

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Mohamed and his team with Monir, James, Will, and Krushang were great to work with. It's a friendly and clean dealership. Krushang were great to work with. It's a friendly and clean dealership. More

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I would recommend the Dealership, not the manager Muhammad he is not professional at all!!! Muhammad he is not professional at all!!! More

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The experiences were good but the car was not wash properly. Overall, I am okay with it :) properly. Overall, I am okay with it :) More

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Calvin was great. Very personable and easy to talk to. We had a great time and he made the experience very easy. Very personable and easy to talk to. We had a great time and he made the experience very easy. More

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Adrianna‘s future is bright! Her professionalism and overall Customer Service etiquette is second to none. Thank you so much. Her professionalism and overall Customer Service etiquette is second to none. Thank you so much. More

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I recently had the pleasure of purchasing a 2024 Toyota Corolla from David Day, and I must say, the experience exceeded all my expectations. From the moment I stepped onto the lot, David's professionalism Corolla from David Day, and I must say, the experience exceeded all my expectations. From the moment I stepped onto the lot, David's professionalism and dedication to customer satisfaction were evident. What truly stood out was the efficiency with which David handled the entire process. In record time, he guided me through the selection of the perfect vehicle to suit my needs, ensuring every detail was accounted for. His knowledge of the Toyota Corolla and its features was impressive, and he took the time to address all my inquiries with patience and clarity. David's no-nonsense approach was refreshing. There were no hidden fees or unnecessary upselling attempts. He provided transparent pricing and straightforward information, making the purchasing process smooth and stress-free. Not only did David deliver exceptional service during the sale, but he also went above and beyond to ensure my satisfaction even after I drove off the lot. His commitment to customer care is truly commendable and sets a high standard for others in the industry. Overall, I couldn't be happier with my experience at the dealership, thanks to David Day. If you're in the market for a new vehicle and want a seamless, hassle-free experience, I highly recommend seeking out David's expertise. Thank you, David, for making my car buying experience easy! More

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