William Gates
William Gates at Cavender Cadillac

William Gates

Sales & Leasing Consultant

Cavender Cadillac

7625 N Loop 1604 E
San Antonio, TX 78233

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of William Gates

October 09, 2025

Dealership Rating
Employee Rating

The sale representative was on top of everything, and professional attending to details on the sales of my new vehicle was able to meet all of the requirements without any inconven, excellent service More

by Jzdvera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Sanchez

Oct 09, 2025

Cavender Cadillac responded

We are so happy to hear that you feel confident in your decision to choose Cavender Cadillac for your business. We’re so thankful for your business and your amazing review!

July 19, 2025

Dealership Rating
Employee Rating

Carlos our service agent is excellent. He always takes care of us when we go to the dealership. More

by louisramirez53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Cavender Cadillac responded

All of us at Cavender Cadillac are happy to see this wonderful feedback about Carlos! Thank you, Louis!

June 08, 2025

Dealership Rating
Employee Rating

The cellphone was very kind and showed us a variety of cars at the the price in our budget. I would highly recommend anybody was looking for cadillac to go to cavender cadillac. More

by Pdbarrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Cavender Cadillac responded

Thank you for the recommendation! We're delighted to hear that our team at Cavender Cadillac provided a helpful and budget-friendly experience. We appreciate your support and look forward to serving you again in the future!

April 24, 2025

Dealership Rating
Employee Rating

Carlos is very knowledgeable. Very helpful response to phone calls and any questions. Really good person to work with. More

by Rollingstonellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Cavender Cadillac responded

We're delighted to hear that Carlos provided knowledgeable and helpful service at Cavender Cadillac. Thank you for sharing your positive experience with us!

February 10, 2025

Dealership Rating
Employee Rating

Kevin and Philip are always very professional and always have me in and out within a couple of hours or days. Thank you for everything y’all do. If you need a new Cadillac go to Cavender Cadillac! More

by SMascorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Cavender Cadillac responded

Thank you for the glowing review! We're delighted to hear that Kevin and Philip provided such efficient service at Cavender Cadillac. We appreciate your recommendation and look forward to assisting with any future needs!

December 16, 2024

Dealership Rating
Employee Rating

Very helpful service tech, kept me well informed about all options. Will be coming back. More

by vcpeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Cavender Cadillac responded

Thank you for being such a great customer of Cavender Cadillac!

November 07, 2024

Dealership Rating
Employee Rating

Horrible experience. Purchased a new used vehicle on October 18th, 2024 at 12:30pm. I was advised the SUV was in excellent condition and a great buy. The CarFax showed no More

by Fonda G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2024

Cavender Cadillac responded

Fonda, I'm truly sorry to hear about the issues you've faced with your SUV and the lack of communication from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address this situation promptly and restore your confidence in us. Thank you, Patrick Callihan - Sales Director - 210-490-2000

October 06, 2024

Dealership Rating

Excelent service and great work. They take care of all the details and make sure you are well cared for. More

by dannychapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Cavender Cadillac responded

Danny, thank you for the fantastic feedback! We're glad our team at Cavender Cadillac took great care of you, and we look forward to seeing you down the road. Safe travels!

May 03, 2024

Dealership Rating
Employee Rating

Excellent customer service thank you would highly recommend the process went super fast again thank you More

by josecarrizales792
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renata Reyburn

May 03, 2024

Cavender Cadillac responded

Jose, we're glad to know you had an excellent experience with us at Cavender Cadillac! Thanks for recommending our fast process and customer service.

April 13, 2024

Dealership Rating
Employee Rating

Carlos from the service department ordered two rims and tires that were damaged due to debris on the highway from the local construction. He is always professional and courteous and treats all his customer More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Carlos from Service

Apr 15, 2024

Cavender Cadillac responded

Warren, it's great to know that Carlos from our service department at Cavender Cadillac was able to assist you with your rims and tires. We appreciate the kind words about his professionalism and courtesy!

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