
William Florence
Parts Manager
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
17 Reviews
Write a Review17 Reviews of William Florence
July 25, 2025
Honest dependable nice trustworthy and giving to customers and going above and beyond to make sure you're satisfied with your purchase and service. customers and going above and beyond to make sure you're satisfied with your purchase and service. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, Joe Hancock, Larry Stevens, Paul Trace, Jennifer Griffith
June 28, 2025
The service manager kept me updated with the status of my repair. Also a nice waiting area. repair. Also a nice waiting area. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, Joe Hancock, Larry Stevens, Paul Trace, Jennifer Griffith
June 26, 2025
They did a very good job with my car. Will bring it back for service again. Will bring it back for service again. More
Other Employees Tagged: MJ Houston, Joe Hancock
May 30, 2025
They step in to assist me oder the parts needed and complete the problem I was aware of and also one I had no ideal about complete the problem I was aware of and also one I had no ideal about More
Other Employees Tagged: Nicole Bandera, TJ Farrell, Joe Hancock, Larry Stevens, Paul Trace, Jennifer Griffith
May 03, 2025
Great customer service awesome staff I will definitely visit again for any future needs or repairs visit again for any future needs or repairs More
Other Employees Tagged: Nicole Bandera, TJ Farrell, Joe Hancock, Larry Stevens, Paul Trace, Jennifer Griffith
March 22, 2025
Very professional and clean. Customer service is outstanding time to be able to receive your vehicle back in a timely manner Customer service is outstanding time to be able to receive your vehicle back in a timely manner More
Other Employees Tagged: Nicole Bandera
December 20, 2024
Great service department. They found out what was wrong with my jeep and completed the work in a timely manner. They found out what was wrong with my jeep and completed the work in a timely manner. More
Other Employees Tagged: Nicole Bandera, Jennifer Griffith
October 11, 2024
They were very professional! I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Car I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Carson came along and to my absolute embarrassment he noticed it was because my passenger visor was not clipped. He calmed my embarrassment and tells me it’s okay happens all the time. He was very kind about it as well. Even when I felt so embarrassed. More
Other Employees Tagged: Jeff McLawhorn, Nicole Bandera, TJ Farrell, John Holland, Jodie Santoro, MJ Houston, Joe Hancock, Larry Stevens, Paul Trace , Kris in sales/appraisal and Carson in service department 10/10
October 06, 2024
Got my daughters 2008 Charger srt8 back fron the dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed a new pump in the Dodge Charger srt8 in August and never had a problem. Got it back from the dodge dealership then that’s not working now. Had to pump the fuel pump out and found out that it was some sticky glue type stuff on the floating ball that was keeping it down. So I had to replace that. Then Leaking fuel from the passenger side pump because when the technician removed it to check it. He didn’t install the gasket back properly so when you fill the fuel tank up then it leaking which caused the fuel smell. So I’m not happy. Very poor craftsmanship. More
Other Employees Tagged: Nicole Bandera, TJ Farrell, Joe Hancock, Larry Stevens, Paul Trace, Jennifer Griffith , Mechanic did not do a good job.





