William Davolio
William Davolio at Security Dodge Chrysler Jeep Ram
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William Davolio

Service Director

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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3.6
14 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

39 yrs, 7 mos

Languages Spoken

English English

3.6

14 Reviews

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14 Reviews of William Davolio

September 03, 2024

Dealership Rating
Employee Rating

Alise is top notch, cares about her customers, gets you great deals… I have purchased numerous cars with Alise’s help and will continue to go to her with all my car needs. My wife and daughters are in awes More

by MSCOTT614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Security Dodge Chrysler Jeep Ram responded

You don't know how much your review and loyalty mean to us here at Security Dodge Chrysler Jeep Ram. Nothing makes our day brighter than knowing that our Sales Team always ensures you have a top-notch experience. Congratulations on your recent purchase. It will be our pleasure to welcome you back for any future needs.

August 30, 2024

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Everything went very smooth, everyone was so nice and helped me with everything I needed More

by cdavolio2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Magliulo

Sep 01, 2024

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience. Happy to hear everything went smoothly here at Security Dodge Chrysler Jeep Ram!

August 04, 2024

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I have purchased many cars from security. Three in one year. When I went in to purchase a hellcat, they wanted $25,000 over MSRP. Smithhaven dodge sold it to me for sticker. Now I buy all my More

by rico11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 01, 2024

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Terrible service, terrible attitude. Completely unresponsive and rude. Zero customer service skills. I hope to never interact with them again. More

by MDISTEPHAN
Recommend Dealer
No

Other Employees Tagged: Giuseppe Molinaro

February 24, 2024

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Employee Rating

Great service customer service was professional and efficient looking forward for your continued service thanks More

by WAYNE9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Security Dodge Chrysler Jeep Ram responded

We're glad to hear you found our customer service to be professional and efficient at Security Dodge Chrysler Jeep Ram. We continue striving for excellence in our service delivery. Thanks for your positive feedback.

December 08, 2023

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I already submitted a great review for the purchase of my vehicle and the personnel during my purchase where great. Since my purchase I have had an issue with the hard cover for the bed of my Rbel pick up w More

by irish5187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capanelli, John Garcia , Nick Anastassiou

Dec 11, 2023

Security Dodge Chrysler Jeep Ram responded

We appreciate your feedback. We regret to hear of the issues with the hard cover for your bed; this is valuable information we could surely learn from. Our aim at Security Dodge Chrysler Jeep Ram is to resolve problems efficiently, so please know we'll work relentlessly towards addressing these issues pointed out in your review.

September 18, 2023

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Employee Rating

three and a half hour wait for oil and filter change and tire rotation which is unacceptable. More

by drewmg11
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to discuss your wait for an oil change and tire rotation during your recent visit with our Service Team. Can you please reach out to me at your earliest convenience? Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 17, 2023

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I brought my car in for a thousand mile check up and was in and out in less than 30 minutes. More

by donald.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello Donald, thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Security Dodge Chrysler Jeep Ram.

September 17, 2023

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Employee Rating

Great service and communication. Bill and Rebecca in service were amazing to deal with I’ll be back! More

by gianni.lago11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your amazing 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Security Dodge Chrysler Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

September 16, 2023

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Employee Rating

Excellent service and excellent people. They go out of there way to make you feel important. More

by jmodiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Sep 17, 2023

Security Dodge Chrysler Jeep Ram responded

Hello. We are truly thrilled to know that you had an overall excellent experience with us at Security Dodge Chrysler Jeep Ram. Thank you so much for your delightful 5-star review. We are always here to assist you. Take care.

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