William Baumgardner
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
260 Reviews
Write a Review260 Reviews of William Baumgardner
December 21, 2024
Bad services never fix my problem keep my car for two days and didn’t even look it at it I never come back or recommend this dealership they service is very bad they don’t care about the customers days and didn’t even look it at it I never come back or recommend this dealership they service is very bad they don’t care about the customers More
December 07, 2024
When they take car inside they always disconnect Dashcam cable.. this time they ripped off my dashcam cable .. the results I have to change my Dashcam which cost me 500$. They charge me for air filter and cable.. this time they ripped off my dashcam cable .. the results I have to change my Dashcam which cost me 500$. They charge me for air filter and cabin filter back to back which is they didn’t not change anything I’m very disappointed with the service. More
November 24, 2024
I did not like the fact that I had to spend 2 day at 6 hours a piece before they figured out what was wrong with my 25 sequoia ……..but next day they got they got the problem solved..so I’m very happy now hours a piece before they figured out what was wrong with my 25 sequoia ……..but next day they got they got the problem solved..so I’m very happy now More
November 19, 2024
Andy was very pleasant as always, my vehicle was ready in about 1/12 hour about 1/12 hour More
Other Employees Tagged: Andy Zollinger
October 30, 2024
It’s such a pleasure meeting Selina and Eddie. Appreciate the time and the enthusiasm in showing us the Toyota Land Cruiser and specs. We enjoyed the test drive. Someday, we’ll be back. Thank you! Appreciate the time and the enthusiasm in showing us the Toyota Land Cruiser and specs. We enjoyed the test drive. Someday, we’ll be back. Thank you!!! More
Other Employees Tagged: Selina, Eddie
October 29, 2024
William was the agent who greeted me when I pulled into service garage. He was very personable and answered several of my questions. He kept me updated on the status of my vehicle. I did not interact with service garage. He was very personable and answered several of my questions. He kept me updated on the status of my vehicle. I did not interact with anyone else. More
October 25, 2024
The staff members were courteous and very professional . There were very helpful and respected my observations There were very helpful and respected my observations More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
October 11, 2024
Andy took good care of my vehicle thank you so much. I brought my car in and got it back quickly I brought my car in and got it back quickly More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
September 24, 2024
William was extremely rude and disrespectful. He blamed me for having an "unfixable" problem and disrespectful towards my brother who he was talking with on the phone. I would recommend going to He blamed me for having an "unfixable" problem and disrespectful towards my brother who he was talking with on the phone. I would recommend going to any other mechanic instead of this xxxxxxx. It blows my mind how someone can work in a customer service job and be this stuck up and rude. More