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William Baumgardner
William Baumgardner at Advantage Toyota Valley Stream

William Baumgardner

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.6
286 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

4.6

286 Reviews

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286 Reviews of William Baumgardner

September 27, 2025

Dealership Rating
Employee Rating

I am very happy with the service that I received at the dealership. This my 5th Highlander I brought from you guys More

by CD5538
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain, Edward Flores, Shermica Malcolm, Will Ocasio, Ross Finkelstein, Jermaine West

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Sep 29, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for choosing us for your fifth Highlander. It’s wonderful to know that you’re happy with the service, and your continued support truly means a lot to everyone here.

Sep 29, 2025

CD5538 responded

Advantage Toyota Valley Stream always has excellent service and great customer care. I will see you when am ready for my six Highlander.

September 26, 2025

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Employee Rating

From this last experience, the staff was great as usual. The only issue I have is the amount of reminder calls or text I receive for my appointments. I only need like 1 or 2 More

by RONALDHINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Akin Dixon, Margie Bonel

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Sep 29, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for highlighting the positive experience you had with our staff. We appreciate your thoughts on the appointment reminders and understand that receiving too many notifications can be overwhelming. Your input is valuable and helps us continue to improve the service we provide.

September 22, 2025

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Employee Rating

Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger

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Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!

September 06, 2025

Dealership Rating
Employee Rating

Outstanding, kind, knowledgeable, everyone including the car attendants and cashier. Andy and Celina, and Mr. William are very helpful. More

by SELOCH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Celine Zollinger

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Sep 08, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re glad to hear you had such a positive experience with the entire team - including Andy, Celina, Mr. William, and the car attendants and cashier. It’s always great to know when everyone plays a part in making your visit a smooth and welcoming one!

August 22, 2025

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Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Travis Cobbs, Akin Dixon

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Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

August 22, 2025

Dealership Rating
Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Travis Cobbs, Akin Dixon

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Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

July 08, 2025

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Employee Rating

I had a great and efficient experience . Staff knowledgeable and responsible.. Good customer service and team work More

by CHEERS2O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Advantage Toyota Valley Stream responded

We’re so glad to hear you had a smooth and efficient experience! It’s great to know our team’s knowledge and dedication to service stood out — thank you for the kind words!

June 13, 2025

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Employee Rating

All good in every area, from initial discussion with William to driving car home. Thank you More

by jels244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and for mentioning William. It's wonderful to hear that every step of your car-buying journey went smoothly. Enjoy your new vehicle!

May 29, 2025

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Employee Rating

I am always pleased with the professionalism, transparent communication, follow up and follow through of the service team. More

by tgilmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gio

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May 30, 2025

Advantage Toyota Valley Stream responded

Thank you for your kind words! We appreciate you taking the time to share your experience and are delighted to hear that our service team's professionalism and transparent communication met your expectations. We look forward to continuing to serve you with the same dedication.

May 25, 2025

Dealership Rating
Employee Rating

The dealership is great as usual. No problems whatsoever.The staff are very experienced people. More

by eaddyjr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

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May 28, 2025

Advantage Toyota Valley Stream responded

Thank you! We’re happy to hear that you had a problem-free experience and found our staff to be experienced. We look forward to serving you again at Advantage Toyota!

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