William Barbaro
William Barbaro at Porsche Riverside

William Barbaro

Service Advisor

Porsche Riverside

3210 Adams St
Riverside, CA 92504

4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of William Barbaro

March 31, 2025

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Employee Rating

William was very helpful, knowledgeable and respectful. He made sure I have his information so that next time when I call the process is seamless. When I called to make the appointment, I was a little fr More

by Jamie W.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
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Nothing but the best of experiences at Porsche Riverside. Tony Nguyen shepherded me through a painless and enjoyable process from beginning to end. AND gave me a great deal that I never expected possible. Oh More

by lprphoto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 19, 2025

Dealership Rating
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Was it immediately helped out and all my questions and concerns about my car or answered and taken care of I was treated very well and was updated during the process! More

by beandarrell1950
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andre Duran , William Barbaro

Mar 20, 2025

Porsche Riverside responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team answered all your questions/concerns, treated you very well and kept you updated during the process. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

March 19, 2025

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Employee Rating

William( Barbaro) is a very kind, knowledgeable, service representative, who I have been observing being very kind, Always willing to help representative. He has addressed my issues and provided me a loaner More

by saytug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Quezada

Mar 20, 2025

Porsche Riverside responded

Thank you for leaving William this incredible review! We are glad to hear that William took top tier care of you and your automotive needs. We are happy to know that he was very kind, knowledgeable, willing to help, addressed your issues and provided you with a loaner until your car was fixed. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

February 27, 2025

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Employee Rating

William Barbaro was very attentive in greeting me at the dealer on time no delays.,wrote up the prepaid service order immediately. He said he would make sure my car would be taken immediately which it was.: More

by Terryrobertgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Porsche Riverside responded

Terry, We are grateful for you leaving William this exceptional review! We are pleased to know that he was very attentive to detail, very professional and made sure your car was taken in immediately. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

February 25, 2025

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Employee Rating

Great follow up and keeping me updated on the situation, very proactive and a pleasure to deal with More

by SteveF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Quezada

Feb 26, 2025

Porsche Riverside responded

Steve, Thank you for leaving us this terrific review! We are happy to know that our team was very proactive, a pleasure to deal with and kept you updated on the situation with your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 21, 2024

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Employee Rating

Outstanding service. Thank you William Barbarro for taking care of my car. I only gave it 4 star because of the maintenance fee is getting really expensive. Other than th More

by Diazjlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Porsche Riverside responded

Providing outstanding service is so important to us here at Porsche Riverside and we are glad that William's efforts could meet your satisfaction! We are thrilled to know that he took care of you and got you in a loaner that you enjoyed driving. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 09, 2024

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William Barbaro is the worst service advisor I have ever interacted with. Very rude, inattentive, and inconsiderate. Other advisors have always been great, however, my recent experience with William has bee More

by Jnst1u
Recommend Dealer
No

Other Employees Tagged: Dan Tow

Oct 21, 2024

Porsche Riverside responded

Hi Justin, I’m aware of your most recent service and I’m very sorry that that this occurred. I have spoken with Dan at length in regard to this matter and we are addressing our customer service with every employee across the store. We very much appreciate your feedback as well your continued loyalty. We have used this an example of how we need to improve and we will certainly be better because of your feedback. I have also asked our General Sales Manager; Jeff Hudson to reach out to you to assure you that nothing like this will ever happen again, and to help restore your faith in Porsche Riverside. Jon Kienle General Manager Porsche Riverside (951) 552-2700

October 01, 2024

Dealership Rating
Employee Rating

From the sales department to the service to the parts department, ever single personnel working in that place is awesome. Huge thank you to Josh Floss Sale department, William Barbaro from service depart More

by Paul Raof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Porsche Riverside responded

Paul, We are grateful for you leaving Josh, William and Taylor this stunning review! We are thrilled to hear that they took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were awesome. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 25, 2024

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Employee Rating

This is follow up to my previous reviews of my experience at Porsche Of Riverside. First let me start out by saying this is a 5 Star Porsche Dealership hands down. I want to acknowledge two salespeople and o More

by gattaga72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen, Eric Lafever, Nora Reynoso , Evan Olsen, Kevin Gonzalez

Sep 25, 2024

Porsche Riverside responded

Thank you for leaving Tony, Evan, Nora, Kevin, William and Eric this terrific review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with stellar service. We are happy to know that they always treat you with respect. We are honored by your continued business with us. We look forward to working with you again in the future when the time comes. Congrats on your new Porsche- behalf of the entire Porsche Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

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