William Barbaro
William Barbaro at Porsche Riverside

William Barbaro

Service Advisor

Porsche Riverside

3210 Adams St
Riverside, CA 92504

4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of William Barbaro

October 09, 2024

Dealership Rating
Employee Rating

William Barbaro is the worst service advisor I have ever interacted with. Very rude, inattentive, and inconsiderate. Other advisors have always been great, however, my recent experience with William has bee More

by Jnst1u
Recommend Dealer
No

Other Employees Tagged: Dan Tow

Oct 21, 2024

Porsche Riverside responded

Hi Justin, I’m aware of your most recent service and I’m very sorry that that this occurred. I have spoken with Dan at length in regard to this matter and we are addressing our customer service with every employee across the store. We very much appreciate your feedback as well your continued loyalty. We have used this an example of how we need to improve and we will certainly be better because of your feedback. I have also asked our General Sales Manager; Jeff Hudson to reach out to you to assure you that nothing like this will ever happen again, and to help restore your faith in Porsche Riverside. Jon Kienle General Manager Porsche Riverside (951) 552-2700

October 01, 2024

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From the sales department to the service to the parts department, ever single personnel working in that place is awesome. Huge thank you to Josh Floss Sale department, William Barbaro from service depart More

by Paul Raof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Porsche Riverside responded

Paul, We are grateful for you leaving Josh, William and Taylor this stunning review! We are thrilled to hear that they took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were awesome. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 25, 2024

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This is follow up to my previous reviews of my experience at Porsche Of Riverside. First let me start out by saying this is a 5 Star Porsche Dealership hands down. I want to acknowledge two salespeople and o More

by gattaga72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen, Eric Lafever, Nora Reynoso, Evan Olsen , Kevin Gonzalez

Sep 25, 2024

Porsche Riverside responded

Thank you for leaving Tony, Evan, Nora, Kevin, William and Eric this terrific review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with stellar service. We are happy to know that they always treat you with respect. We are honored by your continued business with us. We look forward to working with you again in the future when the time comes. Congrats on your new Porsche- behalf of the entire Porsche Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 22, 2024

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Employee Rating

Highly recommend William Barbaro with Porsche Riverside's service department. He is always very thorough, attentive to the customer's schedule as well as alternative transportation needs and keeps in touch t More

by Eric F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Porsche Riverside responded

Eric, Providing quality and efficient service is so important to us here at Porsche Riverside and we are glad that William's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was very thorough and attentive to your schedule. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 06, 2024

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Employee Rating

William Barbaro was helpful from beginning to end. He was thoughtful about my stay at the dealership since I waited for the service. He explained everything well and helped me at every turn. He is More

by wms2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Porsche Riverside responded

Thank you for leaving William this amazing review! We are glad to hear that William took exceptional care of you and your automotive needs. We are happy to know that he was helpful and thoughtful. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

August 30, 2024

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I was bringing my late husbands car in for a service check and was clueless as to what was supposed to happen - William was incredibly kind and helpful and he provided a replacement car to use and walk More

by debcobrae
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2024

Porsche Riverside responded

Deborah, Thank you for taking the time to leave us this 5-star review. We are glad that William took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

August 03, 2024

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Employee Rating

Henry Quezada provided an excellent service when dropping off my macan for it’s 10k service. communication was spot on and very professional. More

by bv0224
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Quezada, Dan Tow

Aug 05, 2024

Porsche Riverside responded

Thank you for leaving Henry this positive review! We are glad to hear that Henry took great care of you and your Porsche Macan needs. We are happy to know that he was very professional and his communication was spot on. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

July 16, 2024

Dealership Rating
Employee Rating

Great staff, advisor was excellent, took great care of us. Will definitely be returning for future services More

by mmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Quezada, Dan Tow

Jul 17, 2024

Porsche Riverside responded

mmurillo, We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were excellent. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

July 12, 2024

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Employee Rating

Highly recommend! ” I get my car serviced here and always a great experience at Porsche Riverside. I appreciate their commitment to making me feel like family. Speci More

by NOLEASHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2024

Porsche Riverside responded

Providing immaculate and quality service is so important to us here at Porsche Riverside and we are glad that William's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he made your experience great. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 20, 2024

Dealership Rating
Employee Rating

Thank you. My service advisor is always so helpful, and reassuring. I appreciate his assistance whenever I need service. More

by msherwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Porsche Riverside responded

msherwin, We are grateful for you leaving William this extraordinary review! We are thrilled to hear that William took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was so helpful and reassuring. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

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