Will Collier
Will Collier at Findlay Toyota
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Will Collier

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Will Collier

April 13, 2025

Dealership Rating
Employee Rating

Customer service was great and convenient. I would service my car there again. Thank you. More

by KSANCHEZ1123
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

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Findlay Toyota always provides excellent service. I purchased my Tundra from Findlay Toyota and have always gone there for maintenance. They are the best! More

by devanpelt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 02, 2025

Findlay Toyota responded

Hello Devapelt, We appreciate your positive feedback – it is our goal to always provide the best service possible.

Apr 02, 2025

devanpelt responded

My experience with Findlay Toyota has been excellent! I highly recommend Findlay Toyota.

April 01, 2025

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I’m very happy about my service with Findly Toyota at the East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship o More

by SZHANG2
Recommend Dealer
Yes
Apr 01, 2025

Findlay Toyota responded

Szhang2, Thanks so much for sharing your experience with us. It is our goal to always provide the best service possible. We appreciate your support and glad that we were able to meet your expectations.

March 28, 2025

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Friendly efficient service. I could not ask for better. Recently my wife's Prius would not start. We had it towed to Findlay. Will Collier, our service consultant, provided ex More

by WRHUTTON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Findlay Toyota responded

Wrhutton, We're glad to know that everything went well with your last service visit. Thank you for your feedback and for mentioning Will Collier's name. We're happy to know that you had a pleasant experience. We appreciate your business and look forward to seeing you again soon.

March 02, 2025

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Outstanding customer service from the greeting at arrival in the service lines to the plan with our amazing service advisor, Will Collier, to the checkout desk and final pickup of the car when completed! More

by NAJAT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Findlay Toyota responded

Thank you for your feedback and for mentioning Will Colliers name. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

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Great service—prompt with detailed notification regarding identified issues. This is a busy location but they’ve always been able to provide me service without delay. More

by JDSBVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Findlay Toyota responded

JDSBVT, Thank you for your 5 star review. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 23, 2025

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Employee Rating

Willie was great. Very informative and helpful. He was in constant contact with me giving me any new updates about my truck. More

by COOKROYCE24
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Findlay Toyota responded

Cookroyce24. Thank you for your feedback and mentioning Willie's name. We're glad that he kept you informed and was helpful. Im sure he will be delighted that he exceeded your expectations!

February 22, 2025

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Findlay Toyota has amazing customer care and car service. They truly value the consumer. They stand by their service. Will is always polite, efficient, and professional. 5 stars! More

by RENETTA36
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Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Findlay Toyota responded

We're glad to know that everything went great at your last service. Thank you for your feedback. We appreciate your business and look forward to seeing you again soon.

February 20, 2025

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Employee Rating

Findlay Toyota is the only dealership I will frequent in Nevada. Overall, I am very pleased and have had great service. I have an old Toyota that I really love and want to drive for the remainder of my life More

by RFIVEASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Findlay Toyota responded

RFIVEASH1, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 04, 2025

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Employee Rating

Poor time management lack of communication not horrible but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours More

by LYNNHUNSAKER866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Campuzano, Natalie Arenas

Feb 05, 2025

Findlay Toyota responded

Hello, Thank you for bringing this matter to our attention. We're sorry we failed to meet your expectations We take all reviews seriously and will use them in our continuous improvement efforts. We are truly sorry for the inconvenience and hope to offer you better service/ better experience in the future.

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