Will Clark | Page 7

Service After Purchase Right after Purchase we found a cosmetic defect =-(. I FREAKED!!! out because for me buying a new car was HUGE...BIG Big DEAL!!!! (its been 25 yrs and Right after Purchase we found a cosmetic defect =-(. I FREAKED!!! out because for me buying a new car was HUGE...BIG Big DEAL!!!! (its been 25 yrs and a Ford won). So after going thru the required Ford hoops, Harry (owner) stepped in and made sure that everything was taken care of. Both the salesman and owner kept us up to date on status of the claim and when the parts came in they even provided me with a loaner for the day I was without my Escape. I am so pleased and greatful that this was resolved the way it was. I am so happy with my new Escape and the little cosmetic defect is now in the past. I am back to a smile on my face =-) because I have a brand spanking new ride!!! Thanks to Harry and Will!!! .... Jill E. Cheak, Lawrenceburg Ky More

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making a dream come true I decided to trade in my pickup truck after owning it for 18 years. The staff at Crossroads was polite and willing to help out to make the deal happe I decided to trade in my pickup truck after owning it for 18 years. The staff at Crossroads was polite and willing to help out to make the deal happen. Many options was discussed on how to make the deal happen. Finally got the price in my range. Very happy with my new truck. More

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Above and beyond what I expected. So glad we went to Crossroads Ford for our vehicle. Everyone there is so friendly and welcoming. Mike went out of his way to make sure we got exactly So glad we went to Crossroads Ford for our vehicle. Everyone there is so friendly and welcoming. Mike went out of his way to make sure we got exactly what we wanted. He kept us informed every step of the way, and made sure we were happy in the end. I am extremely grateful to have had the pleasure of dealing with him. We are very pleased with the whole process. From the beginning nerves to the tears of joy in the end.....Thank you so much. More

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Pleasant experience The vehicle buying process can be long and involved. The people at Crossroads made it less so by periodically letting me know where we were in that p The vehicle buying process can be long and involved. The people at Crossroads made it less so by periodically letting me know where we were in that process. I really appreciated that as I didn't feel forgotten about. I will definitely return when I am in the market for another vehicle! P.S. Will Clark is a keeper! More

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Good selection of cars, good price, and friendly folks. I had been searching for a new Navigator for a couple of weeks. Found the one I wanted on web at Crossroads. Called Will, gave him an overview of w I had been searching for a new Navigator for a couple of weeks. Found the one I wanted on web at Crossroads. Called Will, gave him an overview of what I wanted and asked it if was worth my trip to Frankfort. He gave me some ballpark numbers, I went there and we were able to put a very good deal together. When we pulled in, I noticed the dealership building was still of the older design and had been there a while, not the new modern glass showroom with all the bells and whistles, but that told me their overhead probably wasn't as high as a glitzy dealers, so they should be able to sell their cars for less than their competition, and I think I was right. I would highly recommend Crossroads Ford and in particular, Will Clark in the sales department. More

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