Wilfred Roy

Pleasure dealing with Doreen. I was looking for a car for my grandson and got a call from Doreen when something became available that might interest me. The whole process was seam I was looking for a car for my grandson and got a call from Doreen when something became available that might interest me. The whole process was seamless. Great experience. More

by KARENJOHAT1956 Verified Customer Verified Customer

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The staff at McLaughlin was so amazing through our whole car buying experience. A++ for customer service and customer satisfaction. Have never had such a positive car buying experience. Highly recommended! car buying experience. A++ for customer service and customer satisfaction. Have never had such a positive car buying experience. Highly recommended! More

by RICHARDGAMBINO Verified Customer Verified Customer

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Wrote a review before,seems deleted, this dealership is the worst dealership I have ever tried to deal with,no idea why it was deleted? Still bad! the worst dealership I have ever tried to deal with,no idea why it was deleted? Still bad! More

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Always great service when I go there, very professional, highly recommended , never any issues ty highly recommended , never any issues ty More

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I purchased an SUV from sales consultant, Will Roy. He is extremely knowledgeable and professional and made the entire experience for me stress free. He never pushed anything on me and allowed me to take all extremely knowledgeable and professional and made the entire experience for me stress free. He never pushed anything on me and allowed me to take all the time I needed to make my decision. He knows the ins and outs of every vehicle I looked at. After choosing, he went above and beyond what I expected of a sales consultant. He then had my trade in looked at and the gentleman was more than fair with the price quoted. I was then taken into finance director, Keith Nickerson who was also very professional and knowledgeable, being sure I understood everything I was signing. I then returned to Will's desk while awaiting my new purchase. Was asked if I wanted coffee or hot chocolate. Who does that. The service department did such a beautiful job cleaning my SUV again, even though it looked awesome already. I drove off with my SUV in two hours after arriving for my appointment with Will. Iam over the moon with my purchase. Thank you so much Will for all you did to make my experience the best I ever had when buying a vehicle. Your awesome! More

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Wow, worst dealership experience EVER !!!Drove over an Wow, worst dealership experience EVER !!! Drove over an hour to look at and purchase a vehicle. Salesperson ( who had been on the job 3 weeks) gave Wow, worst dealership experience EVER !!! Drove over an hour to look at and purchase a vehicle. Salesperson ( who had been on the job 3 weeks) gave me a monthly dollar figure only . ??? . No total price, no breakdown, no trade in value, no interest rate or number of payments... When I inquired, was told the vehicle was $1000 more then the advertised price ( pretty sure, that’s illegal) but she couldn’t tell me why. My trade in offer was almost $2000 less then KBB and another Chevy dealer offered. Was told my vehicle wasn’t even worth that ( the $2000 less,) but that’s what they’ll offer. When I got up to leave, I was followed by ? someone, who told me I was impatient, rude, acting like a child and to never come back....... DON’T WORRY ... I won’t .... EVER !!! More

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No pressure Will Roy was fantastic and made this a fun and easy process. This is my second vehicle purchased from him and McLaughlin. I will recommend everyone I Will Roy was fantastic and made this a fun and easy process. This is my second vehicle purchased from him and McLaughlin. I will recommend everyone I know to him and McLaughlin Chevrolet. More

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Customer service review Dealing with this dealership and Wil was so easy and fast that I would recommend to friends and family . I hate shopping for cars but this was the b Dealing with this dealership and Wil was so easy and fast that I would recommend to friends and family . I hate shopping for cars but this was the best experience I have ever had buying a car/truck. More

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3rd Car Purchase Will Roy was very patient in all 3 cars transactions (1 car was a lease) and helpful answering any questions I had. Although, I did not get an orienta Will Roy was very patient in all 3 cars transactions (1 car was a lease) and helpful answering any questions I had. Although, I did not get an orientation to the newer Chevy My Link system, he was busy with another buyer waiting to preview their car buying needs. He is excellent at answering any email communications. More

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Amazing service! Thank you so much to Will for making this such an easy and enjoyable car buying experience! Will stayed on top of everything with the insurance to mak Thank you so much to Will for making this such an easy and enjoyable car buying experience! Will stayed on top of everything with the insurance to make sure I was able to pick my car up as soon as possible. All the staff is super friendly and makes things easy to understand. I would recommend McLaughlin to anyone! More

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