Wilber Escobar

I have been a customer of Westside Lexus for many years and certainly will continue! and certainly will continue! More

by bbnini57 Verified Customer Verified Customer

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Jeffery and his assistant Marlene were wonderful to work with! I have used Westside Lexus for years and will continue to do so! with! I have used Westside Lexus for years and will continue to do so! More

by bbnini57 Verified Customer Verified Customer

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The attention of Ms. Chong Lee and Mr. Wilber Escobar was very professional; the entire tam at this dealership takes care and gives a 100% of their knowledge to provide Chong Lee and Mr. Wilber Escobar was very professional; the entire tam at this dealership takes care and gives a 100% of their knowledge to provide the best customer service. Their facilities are always in optimal condition. More

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This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive More

by Abi Verified Customer Verified Customer

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I've been buying Lexus autos for the last 25 years and Westside Lexus does not disappoint. Purchasing and service are easy with no surprises and no xx. Westside Lexus does not disappoint. Purchasing and service are easy with no surprises and no xx. More

by tblizzard Verified Customer Verified Customer

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I took in my 2005 RX for an engine light issue and expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did no expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did not want to work on my "old" car and told me that loaners are only given to people who service their car. I would have to wait 2 hours for the diagnostics to see what was causing the engine light and then agree to service it before I could leave with a loaner car. The only reason I was there was to have my car fixed. Turns out they are owned by the same family that owns Northside Lexus, and Northside told me that they do not work on older cars. So, Wilbur did not explicitly say that they would not service my car, but he was not making me feel welcome. NEVER AGAIN will I go to Westside Lexus dealership for anything. More

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Been a customer since 1999… always professional, knowledgeable and friendly! Look forward to many more years! knowledgeable and friendly! Look forward to many more years! More

by carolyn_v53 Verified Customer Verified Customer

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Wilbur was excellent with explaining the issue with my car. He sent me home in a rental while they ordered the parts and serviced my vehicle. He kept me updated with the status of my car. car. He sent me home in a rental while they ordered the parts and serviced my vehicle. He kept me updated with the status of my car. More

by CHRISTINAABUATA Verified Customer Verified Customer

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This was the third car we have purchased from Westside Lexus. Every experience has been excellent. Lexus. Every experience has been excellent. More

by dds_sr Verified Customer Verified Customer

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Great customer service with no haggle needed for my purchase. Shanon was very professional and explained everything to me regarding the car that I’m interested in. He gave me all the options that I hav purchase. Shanon was very professional and explained everything to me regarding the car that I’m interested in. He gave me all the options that I have and he showed me that cars that I was interested in and I test drove the car and finally bought it. The finance department was equally fast and easy. More

by IZZY4U88 Verified Customer Verified Customer

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