Wiem Head
Wiem Head at Big Star Cadillac

Wiem Head | Page 2

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Wiem Head

January 06, 2025

Dealership Rating
Employee Rating

Wiem was very professional and very helpful in making this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would hi More

by DRWAHEED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Kelly Wilson, Denise Beyner-Stanley , zzRachel zzRuiz

Jan 07, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 03, 2025

Dealership Rating
Employee Rating

When I first arrived there was no one to help me. Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a More

by RETIREDCHICK01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Jan 06, 2025

Big Star Cadillac responded

Thank you for your review. We apologize for that, you should have been greeted promptly. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 26, 2024

Dealership Rating
Employee Rating

She was professional and kind. Wiem is trustworthy and stuck to her word. Would recommend her! More

by BChappel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Joel Olivares

Dec 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

December 04, 2024

Dealership Rating

Great salesman! Called me right in the nick of time before I left to tell me she had the color I was looking for! Highly recommend Weim & Big Star! More

by Missi K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 01, 2024

Dealership Rating
Employee Rating

This vehicle was just what I was looking for and Wiem ensured I received best in class service! I would highly recommend her if you are in the market for a vehicle. Very professional and kind! Great expe More

by shawananeely01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 28, 2024

Dealership Rating
Employee Rating

Easy purchase. Love the car drives great and looks great. Xt6 is everything I need for a car More

by JOElo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casandra Gonzalez

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 22, 2024

Dealership Rating
Employee Rating

Very easy to work with and very patient. I wouldn’t have been able to get this deal done if it wasn’t for her ambition. She cares for her customers so please go see her. More

by Alejandro Ayala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Nov 22, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

November 22, 2024

Dealership Rating
Employee Rating

She was Absolutely Amazing, Courteous, Knowledgeable, Professional, Our Experience was one of the best we've ever had at a Dealership. I will Recommend Ms.Wiem Michelle Head to all my Family & Friends!!A More

by Ice Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo , zzZulfi zzChoudhry

Nov 22, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

November 08, 2024

Dealership Rating
Employee Rating

I get all my Cadillacs here! Easy, quick buying experience. 10/10 would recommend Big Star Caddy More

by smf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzZulfi zzChoudhry

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

Dealership Rating
Employee Rating

Weim is very easy to work with. She is a customer advocate and truly tries to find the car/price/value for her clients! More

by BROWNSTACEY007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Iriam Diaz , Jamie helped me learn the technology on my new Cadillac!

Oct 25, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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