Whitten Reviews
Whitten Reviews at Whitten Brothers Of Ashland
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Whitten Reviews

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Whitten Brothers Of Ashland

11409 Washington Highway
Ashland, VA 23005

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5 Reviews
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5 Reviews

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5 Reviews of Whitten Reviews

December 16, 2023

Dealership Rating
Employee Rating

Very friendly and professional dealership. Listen to my needs and wants and provided me with my options they had. We even willing to get a vehicle from another location if needed. No pressure More

by sammy.bunger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Whitten Brothers Of Ashland responded

Thank you for taking the time to share your positive experience with us at Whitten Brothers in Ashland! We're thrilled to hear that our dealership provided you with a friendly and professional atmosphere, and we greatly appreciate your kind words. It's wonderful to know that our team, especially Cathy, listened to your needs and wants, presenting you with various options tailored to your preferences. At Whitten Brothers, we believe in providing a no-pressure environment, and we're delighted that you felt empowered to make the decision that was right for you. We're also glad to hear that you love your new truck! Your satisfaction is our top priority, and it's heartening to receive feedback about our pricing and the follow-up after the sale. We're dedicated to ensuring that your experience extends beyond the purchase. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing Whitten Brothers in Ashland, and we look forward to serving you in the future.

March 25, 2023

Dealership Rating
Employee Rating

I believe this was my 9th truck I've bought from Whitten and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. More

by waynegenova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Harrison, Ray Waters, Cathy McCarthey, Nick Ellis, Eric Erwin , Charlie Browne, Nick Simmons

Mar 27, 2023

Whitten Brothers Of Ashland responded

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients. We’re grateful for your continued repeat business and we look forward to assisting you for many more years to come. Your referrals also mean the world to us. Thank you again and congrats!

September 10, 2021

Dealership Rating
Employee Rating

This is the 3rd vehicle we have bought from Whitten Brothers and Cathy. We would not go anywhere else. We have never been treated better at the dealership. More

by cjjones4588
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cathy McCarthey, Eric Erwin, Paul Woods , Zack Cochran

Sep 14, 2021

Whitten Brothers Of Ashland responded

Thank you for the wonderful review and for taking the time to share your feedback with us & Cathy. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure and we greatly appreciate your repeat business!

September 30, 2020

Dealership Rating
Employee Rating

They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who g More

by Tonyleesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

November 06, 2019

Dealership Rating
Employee Rating

I bought a truck from them in February 2019 after a few long road trips in it I decided it really wasn't for me, so I decided to go trade it in. Only then did I find out the 2017 truck with 19k miles had a More

by CF
Recommend Dealer
Yes

Other Employees Tagged: Bill Harrison , Aaron Cohen, Also the finance guy---Dont remember his name

Nov 06, 2019

Whitten Brothers Of Ashland responded

Thank you for the updated review. We're happy to see that we were able to turn your experience around. Don't hesitate to let us know if we may be of further service. Best, Bill Harrison General Sales Manager (804) 798-6071 billh@whittenbrothers.com

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