

Whitney is a passionate advocate for exceptional customer experience, driven by a deep understanding of empathy, communication, and problem-solving. With a natural ability to connect with people and a commitment to going above and beyond, Whitney has built a reputation for delivering personalized, thoughtful service that leaves a lasting impact. Whitney believes that every interaction is an opportunity to create a positive and memorable connection. Whether it’s resolving challenges, anticipating needs, or simply lending a listening ear, she is committed to ensuring that every customer feels valued and understood. Her ability to navigate complex situations with grace and her unwavering focus on putting people first make her a trusted partner in delivering exceptional service.
Read moreDealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
English
349 Reviews
Write a Review349 Reviews of Whitney Robinson
April 01, 2025
Whitney is a wonderful service rep. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. Highly recommend her and her partner Austin Robinson in sales. More
March 25, 2025
Whitney my service adviser is the main reason I use this dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I fe dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I feel she really takes care of anything I need More
March 23, 2025
Good service, good customer support, I had been in the Infiniti family for over 14 years and my daughters too we love everything about them Infiniti family for over 14 years and my daughters too we love everything about them More
Other Employees Tagged: Services and sales departments
March 22, 2025
My qx30 was in the shop from September 20 2024 only to find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does nothing to stand by the brand will never buy another car from them ever again! Whitney was great 100% I still get phone calls about service on car it’s been at your shop for months! So much for my wife’s dream car More
March 14, 2025
You are ridiculous in your charging for everything even things that other dealers take for granted to be courtesy gestures. I can’t afford you and found another dealer with great service and reasonable pr things that other dealers take for granted to be courtesy gestures. I can’t afford you and found another dealer with great service and reasonable prices. Ruth Staehle More
March 04, 2025
The entire staff were kind efficient and skilled at their jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your ve jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your vehicle More