Whitney Robinson
Whitney Robinson at INFINITI Stuart
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Whitney Robinson

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.6
349 Reviews

Whitney is a passionate advocate for exceptional customer experience, driven by a deep understanding of empathy, communication, and problem-solving. With a natural ability to connect with people and a commitment to going above and beyond, Whitney has built a reputation for delivering personalized, thoughtful service that leaves a lasting impact. Whitney believes that every interaction is an opportunity to create a positive and memorable connection. Whether it’s resolving challenges, anticipating needs, or simply lending a listening ear, she is committed to ensuring that every customer feels valued and understood. Her ability to navigate complex situations with grace and her unwavering focus on putting people first make her a trusted partner in delivering exceptional service.

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.6

349 Reviews

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349 Reviews of Whitney Robinson

April 01, 2025

Dealership Rating
Employee Rating

Whitney is a wonderful service rep. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. More

by MUNOYES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

March 25, 2025

Dealership Rating
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Whitney my service adviser is the main reason I use this dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I fe More

by SPAEDSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Whitney here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 23, 2025

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Good service, good customer support, I had been in the Infiniti family for over 14 years and my daughters too we love everything about them More

by ENEREY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Services and sales departments

Mar 25, 2025

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

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Whitney is the most amazing! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! More

by MBROOK101
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 25, 2025

INFINITI Stuart responded

It's great to hear that Whitney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

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My qx30 was in the shop from September 20 2024 only to find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does More

by rgthatsit
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 18, 2025

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They were very professional and friendly. Let me know right away when the car was done and very efficient when I checked it. More

by berthacornelius
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2025

INFINITI Stuart responded

Bertha, Thanks for sharing your thoughts about your experience with INFINITI Stuart. Whitney and our team appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

March 14, 2025

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Employee Rating

You are ridiculous in your charging for everything even things that other dealers take for granted to be courtesy gestures. I can’t afford you and found another dealer with great service and reasonable pr More

by Dfabric1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2025

INFINITI Stuart responded

Ruth, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joshua Muir General Manager (772) 254-8222

March 14, 2025

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Again, Whitney was enjoyable and knowledgeable to work with and diagnostic etc complete. High prices. But work seems efficient and hopefully long term. More

by Bladies
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

March 12, 2025

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Employee Rating

Always pleased with the service, very thorough and efficient Whitney was great and very helpful with explaining what my car needed More

by lauramaggio
Recommend Dealer
Yes

Other Employees Tagged: Whitney Lovatt

Mar 12, 2025

INFINITI Stuart responded

Laura, We are very happy to hear Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

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Employee Rating

The entire staff were kind efficient and skilled at their jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your ve More

by W.BARRY.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

INFINITI Stuart responded

Barry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

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