Whitney Pakenham

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls was the exterior A-pillar trim. Without having replacement parts on hand, they pulled the A-pillar trim knowing that 90% of the time (they admitted this) that the trim will break. They also "lost" my car several times over following few weeks as I tried to get updates on the various service items needing to be completed. By mid August I was finally able to get my car back. No loaner car, no apologies. And to top it off the A-pillar trim still wasn't available, so I had to drive off with a car that looks like ghetto trash. I was told "late October" for replacements to come in and they would call. It's now the end of October and I had to call them for an update. I'm now being told end of 2024 or early 2025 for the parts to come in and I'll have to drive around looking like trash until then. This dealership was already bad under Zeck, and now it's a complete mess. Don't buy from this dealer, and if for some reason you do I recommend avoiding their service group entirely. More

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Steve Courter is the most honest car salesman you will find. He did great helping us find our daughters first car. find. He did great helping us find our daughters first car. More

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Steve Courter was phenomenal as always. My daughter still hasn't stopped smiling since getting her first car! Thank you again Steve. My daughter still hasn't stopped smiling since getting her first car! Thank you again Steve. More

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Jayden Brower is the man! He helped us get our new ride! We love it! Thanks again Zeck Ford. He helped us get our new ride! We love it! Thanks again Zeck Ford. More

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Easy in and out. Quality cars at fantastic prices. Robert Burnes was thorough and professional Quality cars at fantastic prices. Robert Burnes was thorough and professional More

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They do not charge over MSRP on their Vihicles and offer Blue Book value on Trades. The Sales team makes you feel like family. Great job. 5 stars 🌟. Thank you for our new 2022 F 250. Ford needs more Dea Blue Book value on Trades. The Sales team makes you feel like family. Great job. 5 stars 🌟. Thank you for our new 2022 F 250. Ford needs more Dealers like yours More

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They are close and have been easy to work with. I like having a service department available or I buy my vehicle’s I like having a service department available or I buy my vehicle’s More

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Had a very simple and smooth process choosing the right truck. Very responsive staff online and friendly in person. truck. Very responsive staff online and friendly in person. More

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I enjoyed a seamless buying experience with Mike Amaral at Zeck! Very responsive, had my best interests in mind and great communication along the way. This was our fifth vehicle we've purchased from Zeck F at Zeck! Very responsive, had my best interests in mind and great communication along the way. This was our fifth vehicle we've purchased from Zeck Ford. And I will always shop there. Very comfortable and relaxed environment in there. Stop by and chat for a no hassle conversation. Thanks Mike! More

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Zeck Ford is an excellent dealer, always a pleasure to work with. Brad and the rest of the staff are great. Making the buying process easy. work with. Brad and the rest of the staff are great. Making the buying process easy. More

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