Whitney Evans
Whitney Evans at Lake Norman Chrysler Dodge Jeep Ram
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Whitney Evans

Commercial/Fleet Assistant

Lake Norman Chrysler Dodge Jeep Ram

20320 Chartown DR
Cornelius, NC 28031

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4.4
25 Reviews
4.4

25 Reviews

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25 Reviews of Whitney Evans

May 06, 2024

Dealership Rating
Employee Rating

Great service. Gary did an excellent job with my car purchase, Sydney assisted with the deal as well, she was very polite and had a great attitude!! More

by ttrudeau11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2023

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The dealership and Mark were very accommodating. They took very good care of me and met all my needs. More

by Carolccoker2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi

August 01, 2023

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Employee Rating

The service dept took care of my Jeep Gladiator and its TSB. Dane the service manager was great and made sure that the drag link that was worn outside of the TSB was also covered under warranty. I highly r More

by terry.kovarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Gordon, Dane Sonnenberg

Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that our service department, especially Dane, took excellent care of your Jeep Gladiator and addressed the TSB issue promptly. Customer satisfaction is our priority, and we're glad Dane ensured that the worn drag link was covered under warranty. Your recommendation means a lot to us, and we truly appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon!

July 26, 2023

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Employee Rating

Finance department needs attention no one sings out of the same hymn book. Communication is key More

by mtaylor33121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erin Jensen, Tanisha Hampton, Kevin Murphy , Grant Baker

Jul 27, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand the importance of consistent communication and collaboration among our finance team. We'll address this issue and strive to improve our processes to provide a more seamless experience for our customers. Your input is valued.

June 13, 2023

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Employee Rating

We arrived to take advantage of the holiday discount and were fortunate to get Tony Reid as our salesperson - we explained our expectations and he immediately showed us two vehicles which fit our needs. He More

by jzookeeper66
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Reid

Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of working with Tony Reid and our sales team during the holiday weekend. Thank you for bringing the concern of the lack of carpet mats to our attention. We will be sure to forward this concern to our Stellantis Representative to ensure that it is notated that customer would still like the carpet mats included with the vehicle when all weather mats are added.

Jun 14, 2023

jzookeeper66 responded

Thank you for offering to follow up with Stellantis - terrific customer service! Looking forward to their response.

June 12, 2023

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Employee Rating

Juwan is amazing to work with. Such a great and easy going person to work with. More

by wenwill22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juwan Clark , Grant Baker, Joseph

Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 08, 2023

Dealership Rating
Employee Rating

The dealership personnel were very polite and professional. I didn't feel pressured and I received, what felt was a great deal for a new Jeep, and the dealership gave me the KBB listed price for More

by CGipson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Smith , Grant Baker, Chris Carnahan

Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 07, 2023

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Employee Rating

Sales team and finance were great but the service side was disappointing didn’t get my Jeep at time it was promised and waited an entire day to receive More

by BMATTHEWS524
Recommend Dealer
Yes

Other Employees Tagged: Christa Cook , Ben

Jun 07, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review while working with our dealership. We will be forwarding your review to our Service Management team to work on making improvements to our extended wait time.

May 18, 2023

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Employee Rating

I would highly recommend this dealership based upon the customer service experience that I received throughout, including post sales follow up. Jesse was diligent in making sure that I was a satisfied cus More

by TOBERONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Brown, Dan Gordon , Jesse Scott, Vu Vo

May 18, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave a review! We look forward to working with you for years to come. Welcome to the Lake Norman family!

May 17, 2023

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Employee Rating

Mark M. is awesome, hands down one of the best salesman to ever deal with. Went above and beyond to make me happy. I will choose Mark M. at Lake Norman for More

by kmullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mosayebi , Grant Baker

May 18, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Mark Mosayebi is most definitely one of the best and very loved here at Lake Norman! It was a pleasure working with you and we are happy to hear you are loving your new Jeep as well! Thank you again for your business and we look forward to working with your family and friends for years to come!

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