Weston Church

I don't know a soul who enjoys the used car shopping experience. That said, the Staff at Carmazone were a joy to work with. The car my son "had to have" was pre-washed and parked in front row with a d experience. That said, the Staff at Carmazone were a joy to work with. The car my son "had to have" was pre-washed and parked in front row with a dealer tag ready to test drive. Demo went will, negotiations were honestly fair, paperwork was a breeze. The only thing lacking was leather interior. They sent the vehicle off and had leather and heated seats installed and back in 4 days. The seats came out amazing. Extremely pleased with my purchase. Even met the owner, very professional and personable young lady - you can tell she's passionate about here customers. Well done! Would recommend and buy again. More

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I would like to thank Nick Joseph sales consultant and Weston Church General Manager very happy with the experience we had!! I recommend CARmazone !! Belinda B Weston Church General Manager very happy with the experience we had!! I recommend CARmazone !! Belinda B More

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Terrible service/ overpaid for vehicle/ lied to I traded my Kia Soul for a Kia Candenza back in Sept of last year. I knew the Cadenza was what I had wanted; I didnt test drive it; I simply wanted to I traded my Kia Soul for a Kia Candenza back in Sept of last year. I knew the Cadenza was what I had wanted; I didnt test drive it; I simply wanted to make sure the financing would work first. After that was handled, the Cadenza still needed to be detailed.(this was a Friday) So, they were going to give me a loaner for a few days. They gave me an Optima- that had a service engine light on. I mentioned it, but they said it would be fine.(who does that?) Well,I drove it home, and then could not get it started back up. They had to come a jump it. On Monday, I decided that maybe I was making a mistake. The Optima was a much bigger car and I knew the Cadenza would be as well. I could barely see over the hood. So I asked to test drive a few other smaller SUVs. After finding one, I went to talk to the finance manager and he said nothing could be done since the deal was already funded. Mind you, I still did not have the Cadenza yet. I did get the Cadenza (paid way too much for it), but was not happy. Later that week, the actual finance company called me from the "funding department" to verify everything to get the funding complete. What? The finance manager told me earlier that week that the deal had already been funded - even before I had the Cadenza. And my sales person? Well, he was off to another customer as soon as I went with the finance guy. (young guy with long guy with long dreads) Their motto must be "Quantity over Quality". Very sad. To top it off, I come to find their "service" department is only open Mon- Fri , 8-5. What kind of service can you give your customers during those hours? Some of us have an actual 8-5 job. I have NEVER come across a service department with those hours. They added " free oil changes" in my "deal".... well so much for that. I cant use it. And when I called and questioned the service department, they didnt even seem to care. This dealership OVERCHARGES, ADDS items in the financing that are NOT needed (but go over it so fast, that you dont have time to even read it!), and the customer service simply DOES NOT EXIST. They do not care that I am driving a car that I cannot see over the hood to park or take corners. Even more, I wrote a personal letter to management, and got NO REPLY. DO NOT GO TO THIS DEALERSHIP IF YOU VALUE GOOD, HONEST SERVICE. Valuable lesson learned. Lee Walling More

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Great experience I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed t I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed to select the perfect car for my budget. They educated me on the things I needed to know like warranty and financing options. I would definitely recommend this dealership to my friends. More

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Exceptional Service Jeff Wasson went above and beyond to get me in my car. He is an asset to the company. He was very professional and curtious. Jeff Wasson went above and beyond to get me in my car. He is an asset to the company. He was very professional and curtious. More

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Amazing staff and helped in so many ways! Jeff was a great help from the start and very happy to leave with a new car thanks to the staff! I will definitely recommend to other people and I am Jeff was a great help from the start and very happy to leave with a new car thanks to the staff! I will definitely recommend to other people and I am thankful they dealt with all the issues we ran into and were able to find a solution! More

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