Wesley Prudencio

This dealership is arrogant and narcissistic, and they need to understand that people are human and treat them as such. need to understand that people are human and treat them as such. More

by KURT.BOGSETH Verified Customer Verified Customer

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After the last review and seems much better, thanks to the man who scheduled the appointments and worked with my schedules and gladly to notice that the reviews are effectively. the man who scheduled the appointments and worked with my schedules and gladly to notice that the reviews are effectively. More

by ANDYVO33 Verified Customer Verified Customer

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My experience with the service representative was exceptional. However, I purchased the executive car wash and noticed some dust on the passenger side dashboard and there was a noticeable amount of d exceptional. However, I purchased the executive car wash and noticed some dust on the passenger side dashboard and there was a noticeable amount of dirt left in the trunk of the car. I was a little taken aback and made me feel like this service was rushed. More

by Jeknoop Verified Customer Verified Customer

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Thanks to Wesley and the tech for taking care everything I asked them to do AND also noticed the oil change was due and took care of that too! I asked them to do AND also noticed the oil change was due and took care of that too! More

by Tmckinley Verified Customer Verified Customer

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All employees at the dealership are welcoming and professional. They attend to your needs and respond to questions without without hesitation. professional. They attend to your needs and respond to questions without without hesitation. More

by svtchap Verified Customer Verified Customer

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My car was bought from another dealer but it was new so they honored the warranty at Audi Dealers and they looked everything over when I didn’t ask them to. Wesley was very nice and professional. My car h they honored the warranty at Audi Dealers and they looked everything over when I didn’t ask them to. Wesley was very nice and professional. My car has been running well since it was fixed. Been a few months ago. So happy they honored the warranty! More

by Kenji Verified Customer Verified Customer

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Wonderful service. and work done properly. Robyn always does a great job taking care of us. and work done properly. Robyn always does a great job taking care of us. More

by DRBTT05 Verified Customer Verified Customer

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I've been buying Audis for at least 20 years. I have lost track of how many I have owned. The service and sales at Lithia is exceptional. Alway pleased. I have lost track of how many I have owned. The service and sales at Lithia is exceptional. Alway pleased. More

by josephrosenberg Verified Customer Verified Customer

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The initial purchase was a great experience, but when we took it in for a repair and to let them know, the roof racks were incorrect, it wasn’t as favorable. The manager let us know there was nothing they c took it in for a repair and to let them know, the roof racks were incorrect, it wasn’t as favorable. The manager let us know there was nothing they could do about selling us the wrong roof racks with the car. We’ve asked multiple times for replacements, and we’ve had no luck. We love our car, and we’ll buy another Audi, but it will not be from Audi of Des Moines.. More

by joshmanning Verified Customer Verified Customer

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Very professional and personable. Total trust in what they say. They have a great reputation that is earned every interaction. Total trust in what they say. They have a great reputation that is earned every interaction. More

by GORDONCAPEWELL Verified Customer Verified Customer

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