Wesley Mancias

They sold me a 2025 Ram 1500 with an analog Kilometers speedometer, my GPS is also Canadian. So they sold me a Canadian truck in New York. They are refusing to take it back or change it. They let me drive speedometer, my GPS is also Canadian. So they sold me a Canadian truck in New York. They are refusing to take it back or change it. They let me drive on the roads not knowing my speed. They have very bad managers there and what they do is very dirty business and wrong. So far everyone I talked to from our county said they are bad and they lie, sell broken cars and over charge. I’m still seeking help trying to return this truck, please be aware everyone. More

by Ali Verified Customer Verified Customer

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The service department is an absolute dumpster fire. Maria Capello and Vic Niosi - BAD EGGS. They may be the most deceitful, unprofessional people I have come across in a "customer relations" capacity. Maria Capello and Vic Niosi - BAD EGGS. They may be the most deceitful, unprofessional people I have come across in a "customer relations" capacity. I had a brand new vehicle that had multiple problems. Rather than just be honest - that they had no clue how to fix them - they lied, avoided me, then ultimately dismissed me. Brendan Duper is clueless but probably not his fault since his boss is Maria. Worst experience with a vehicle EVER. Thankfully I've offloaded that xxx. Thanks for the life lessons learned. More

by ES Verified Customer Verified Customer

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Service people were courteous, friendly and efficient. Would recommend to use Jeep service every time. Would recommend to use Jeep service every time. More

by cd Verified Customer Verified Customer

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Kept the promised and car was read without a wait. I won’t mind the waiting room was with equipt for some work to be done or just relax. I won’t mind the waiting room was with equipt for some work to be done or just relax. More

by daveari Verified Customer Verified Customer

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I can’t say enough positive things about Joey He took the time to explain all the features my car came with and answered all my questions. He is the best !! A true professional the time to explain all the features my car came with and answered all my questions. He is the best !! A true professional More

by mcapello9271 Verified Customer Verified Customer

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Very nice people . We're not pushy and did the service in a timely manner We're not pushy and did the service in a timely manner More

by fishonline27 Verified Customer Verified Customer

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Kevin Leahy was outstanding. However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair ended up being a blown fuse (probably a $50 repair). In the end, they still charged me $295 for the service/repair. They even made me pay for the part (extra $12 dollars....lmao). This is Highway robbery at its best. I understand charging a diagnostic up front. For repairs that require more work, that diagnostic will be credited back to you. It also prevents clients from getting a free diagnosis and then going elsewhere to get the vehicle fixed. I wouldn't want to put work into something and not get paid. Firestone 100% would not have done that. In the end, Kevin did give me a $20 credit which I am grateful for, but please do not take your car there unless you know what the issue is, and that the repair will cost more than $295. Sorry, but I have to make this known. Jeep, Chrysler, Dodge of Rockland (and especially the management) dropped the ball here, and they look bad for doing it More

by Adrianpuzio Verified Customer Verified Customer

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Best service in Rockland a dealer to trust on all your needs every body friendly needs every body friendly More

by joseurena09 Verified Customer Verified Customer

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I no longer have a car here anymore and I still keep getting these emails because my account is somehow way to my sister‘s account. She came in a few weeks ago to get service for her jeep and they charg getting these emails because my account is somehow way to my sister‘s account. She came in a few weeks ago to get service for her jeep and they charged her $300 for nothing even though her car is under warranty. I was a cosigner for her when she first got the car but now she finances it so I am no longer under it, but for some reason, my account keeps getting confused with her accounts and that’s been since the beginning, I understand what the problem is when I had my jeep for some reason she was under my account and was under her account and everything was all messed up. that’s why I didn’t release a jeep with you guys because you’re so unorganized More

by valgal311 Verified Customer Verified Customer

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World class establishment. Loved my experience from beginning to end. I couldn’t recommend more highly! Loved my experience from beginning to end. I couldn’t recommend more highly! More

by DMCCRACKEN0 Verified Customer Verified Customer

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