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Wes Wilson
Wes Wilson at Lithia Hyundai of Reno
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Wes Wilson

General Sales Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
12 Reviews

Dealership Experience

1 yr, 8 mos

4.7

12 Reviews

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12 Reviews of Wes Wilson

May 09, 2025

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Employee Rating

Not happy with the managers when they gave me a different car than the one I ordered and paid for up front, and didn’t tell me More

by NVBASQUE
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Steve Leveille, Chris Clark

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May 12, 2025

Lithia Hyundai of Reno responded

Ms. B, Please accept my apology for the confusion we created during your purchase. When we don't have the exact car you want in stock, thankfully we can arrange a trade between dealers. Usually those trades go off without a hitch, but sometimes there are challenges we need to work through, and we need to do a better job of communicating that to you, and aligning your expectations beforehand. As I stated on our call, we should have absolutely done a better job of communicating what was going on to Chris, who could have communicated that to you. This experience has been a learning lesson for us, and in response, we have changed how we proceed forward by including the salesperson in the process of acquiring the vehicle, so they can better communicate with our customers. Please accept our humble apology for any inconvenience we may have caused you. And thank you for bringing this to our attention so that we may avoid this happening again. We value our customers above all, and my goal is to keep our business relationship strong. Respectfully yours, Wes Wilson General Sales Manager Lithia Hyundai of Reno (775) 446-6630 WesWilson@Lithia.com

April 26, 2025

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Employee Rating

The staff was super friendly and genuinely helpful not “let’s do our best to get them in any car” helpful, they actually listened to us and helped us find a great deal and a car that met our needs More

by WESLEYHERROLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Sanchez

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Apr 28, 2025

Lithia Hyundai of Reno responded

Wesley, we're delighted to hear that our team at Lithia Hyundai of Reno provided you with attentive and genuine service. Thanks for sharing your experience!

April 09, 2025

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Employee Rating

This is my 4 th car I have bought with them and it’s always a great deal More

by jenniferkabza1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

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Apr 09, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

Apr 09, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

February 27, 2025

Dealership Rating
Employee Rating

Matt Reed was great in helping us move through the process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always re More

by robbi5571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mathew Reed, Garrett Clunie

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Feb 28, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that Matt provided excellent support during your leasing process at Lithia Hyundai of Reno. It's wonderful to know you've consistently experienced great customer service with us. Enjoy your new Santa Fe!

February 03, 2025

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Employee Rating

The process was so smooth. I live out of state and they gave excellent service and delivered me the car. More

by MHEUVELHORST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

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Feb 04, 2025

Lithia Hyundai of Reno responded

MHEUVELHORST, we're delighted to hear that our team at Lithia Hyundai of Reno made the process smooth and convenient for you. Thank you for choosing us, and enjoy your new car!

January 28, 2025

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Employee Rating

They delivered the car to me personally and followed up and answered all my questions. More

by MHEUVELHORST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 28, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno in your search for a new car! We wish you many happy miles ahead.

January 23, 2025

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Employee Rating

The whole process was really easy and fast everybody there is really nice and they give you the car super clean. More

by VAZQUEZFLORES21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

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Jan 24, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that the process was smooth and efficient at Lithia Hyundai of Reno! Our team takes pride in providing excellent service and delivering vehicles in pristine condition. Enjoy your new car!

January 09, 2025

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Employee Rating

Great car . Is and always be my last car.easy to get in and out of plenty of room More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Robert, Devin Rogers, Chris Clark, Dan Dunham, Joshua Clunie, Lucas Bragg , Covar Colquitt

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Jan 10, 2025

Lithia Hyundai of Reno responded

We are glad to hear it, Laura! Come visit our team again soon!

November 30, 2024

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Employee Rating

Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was More

by BRYAN.OGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Ryan Ferris, Trisha Stone

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Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're delighted to hear that Wes and our team at Lithia Hyundai of Reno made such a positive impression. It's great knowing you felt like family during your visit, and we appreciate your recommendation!

September 04, 2024

Dealership Rating
Employee Rating

This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle. More

by ALL4NOAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen, Tony Roach, Dan Dunham

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Sep 05, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Enjoy your new ride!

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