Wes Ward

Excellent service, quick and efficient. I had no reason to complain And got my vehicle back quicker than I expected I had no reason to complain And got my vehicle back quicker than I expected More

by matthew.houston757 Verified Customer Verified Customer

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That the banister dealer has amazing deals, and great customer service. Had just what I was looking for customer service. Had just what I was looking for More

by chrisdaleney Verified Customer Verified Customer

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The service team were good and detailed no issues dropped off the Jeep routine service. I was out in less than an hour off the Jeep routine service. I was out in less than an hour More

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Nice fast and helpful they work hard to help you. Great places to go to fine a car Great places to go to fine a car More

by cthomas062078 Verified Customer Verified Customer

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I’ve always received great service from the dealership the whole 4-5 years I’ve been going the whole 4-5 years I’ve been going More

by markabolden Verified Customer Verified Customer

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My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it to Chrysler Jeep in Newport News and they told me it was something in fact wrong with my car! More

by Joy Verified Customer Verified Customer

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Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. timely manner. Thank you for the service and keep up the good work. More

by DTD Verified Customer Verified Customer

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I could not give 5 stars because of the lack of concern for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the first time. I was told that the tech that worked on my car has to finish a job that requires 15 hours and won’t be able to look at my car until he’s finished, after spending $9,500, $2,500 of which came directly from my savings! Being told to drop your car off is not sufficient. When a tech messes up the least they can do is look at the error to see if the vehicle is safe to drive and it’s the service advisor’s responsibility to ensure that happens. My vehicle was ultimately fixed days later by the ship foreman and Wesley for which I am very grateful! More

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Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair Kept me informed on progress of my vehicle repair More

by twisted2de2 Verified Customer Verified Customer

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In my experience I will no longer be using this facility to service my vehicle, there is a lack of communication with the customer and I should not have to continue to bring my vehicle back on several occas to service my vehicle, there is a lack of communication with the customer and I should not have to continue to bring my vehicle back on several occasions after having my vehicle serviced to have the same problem fixed again because someone didn't get it right the first time. More

by jamesqwallace55 Verified Customer Verified Customer

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