Weis Popal
Weis Popal at Porsche Marin
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Weis Popal

Service Advisor

Porsche Marin

900 Redwood Hwy
Mill Valley, CA 94941

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Weis Popal

December 13, 2024

Dealership Rating
Employee Rating

Porsche Marin has a professional and friendly staff. They’re always willing to take a their time to talk to you even when you’re just passing by. They also have a complimentary coffee bar with barista. More

by christian911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Gray

Jan 13, 2025

Porsche Marin responded

Thank you for your glowing review! We’re thrilled to hear that our professional and friendly staff always makes you feel welcome, even when you’re just stopping by. We’re glad you enjoy our complimentary coffee bar as well. Your support means so much to us, and we look forward to seeing you again!

December 12, 2024

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My experience with Weis seems to have been very different from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alon More

by Bart
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2025

Porsche Marin responded

Thank you for sharing your feedback, Bart. We’re sorry to hear about your disappointing experience with Weis and the communication challenges you encountered. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. We’d love the opportunity to address your concerns and improve your experience moving forward. Please feel free to reach out to our management team so we can discuss this further.

December 12, 2024

Dealership Rating
Employee Rating

Always impressed with the priority service I get from Porsche Marin. I always leave happy and with my car in great shape I never have any complaints. This place is awesome. More

by Ian K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lederer

Jan 13, 2025

Porsche Marin responded

Thank you for your fantastic feedback! We’re so glad you continue to receive priority service and leave with your car in great shape. Your loyalty and satisfaction mean everything to us. We look forward to seeing you again soon!

November 14, 2024

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Employee Rating

Pleasant staff, work performed as promised and delivered back to me on time. Will recommend to my friends and colleagues. More

by Steven
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Recommend Dealer
Yes
Jan 13, 2025

Porsche Marin responded

Thank you, Steven, for your positive review! We’re glad to hear you had a pleasant experience with our staff and that the work was completed as promised and on time. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future!

November 09, 2024

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I was very satisfied with my recent service experience. The customer service was well above my expectations. More

by scottndiane333
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline

Nov 14, 2024

Porsche Marin responded

Thank you for sharing your feedback! We're thrilled to hear that your recent service experience exceeded your expectations. Providing exceptional customer service is our goal, and we're delighted we could deliver that for you. We look forward to serving you again in the future!

October 31, 2024

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I can’t say enough great things about how Porsche Marin treats their customers. Weis and Nick in the service dept are incredible and always go above and beyond to make sure they help in every way. They per More

by Shaneorlick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Proaps , Nick

Nov 14, 2024

Porsche Marin responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Weis, Nick, and Andrew have made such a positive impact on your experience with Porsche Marin. Knowing that they go above and beyond, truly care about our customers, and bring a passion for Porsche to every interaction is exactly what we strive for. It’s fantastic to know you feel supported, whether in service or sales, and that our team has earned your trust. Thank you for choosing us, and we look forward to continuing to exceed your expectations!

October 25, 2024

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Employee Rating

Weiss is the best at Porsche Marin! Excellent customer service and very responsive with any needs. Weis goes the extra mile! More

by erin1006
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Recommend Dealer
Yes
Nov 14, 2024

Porsche Marin responded

Thank you for your kind words! We’re delighted to hear that Weiss provided you with excellent customer service and went the extra mile to meet your needs. His dedication and responsiveness truly set him apart, and we’re thrilled to have him on our team. Thank you for choosing Porsche Marin, and we look forward to serving you again!

October 23, 2024

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Employee Rating

Scott, the mechanic, was able to clean and repair an existing water-damaged computer module, thus saving me a great deal of money over buying and installing a new one. Hugely appreciated the effort to k More

by NorCal
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mechanic (first name Scott)

Nov 14, 2024

Porsche Marin responded

Thank you for sharing your experience! We're so pleased to hear that Scott was able to clean and repair your water-damaged computer module, saving you from the expense of a full replacement. His dedication to finding cost-effective solutions while restoring your vehicle’s full functionality is exactly the level of care we strive to provide. We’re grateful for your trust and look forward to assisting you in the future!

October 22, 2024

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Weis Popal was extremely helpful and accommodating. I thought I was just coming in for routine service, but then there were three unexpected items that also needed to be addressed. They got everythin More

by Joe Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Porsche Marin responded

Thank you for sharing your experience! We’re thrilled to hear that Weis went above and beyond to ensure all of your service needs, including the unexpected items, were handled efficiently. Getting everything completed in time for your weekend plans without requiring a return visit is exactly the kind of service we aim to provide. We appreciate your trust in us and look forward to assisting you again!

October 22, 2024

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Employee Rating

Excellent service by Weis Popal. He provided up to date information on time of completion and extra items that needed service. More

by Bernard Coulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Porsche Marin responded

Thank you for your kind words! We're delighted to hear that Weis provided excellent service, keeping you updated on the timeline and any additional service items. Clear communication and attention to detail are our priorities, and we're thrilled that Weis met your expectations. We look forward to serving you again at Porsche Marin!

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