Great !
On time appointment for service. Professional service staff. Clean waiting area. Service completed as expected.
On time appointment for service. Professional service staff. Clean waiting area. Service completed as expected.
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by Lstryan
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
Jun 10, 2026 -
Vision Chevrolet responded
We appreciate the 5-star rating and are glad your Chevrolet Trax service appointment was right on schedule. It’s great to hear our staff provided professional care and that you found the waiting area clean. Wayne and the service team look forward to helping you again.
Wayne is great and I can drop my car off, go for a run
into the village to the old trolley path and back to the shop and my inspection is done. Painless and easy.
into the village to the old trolley path and back to the shop and my inspection is done. Painless and easy.
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by CLCLARKIE
Verified Customer
Verified Customer
Jun 04, 2026 -
Vision Chevrolet responded
Thank you for recognizing Wayne and how our drop-off process let you enjoy a run along the old trolley path. We’re glad your Chevrolet Equinox inspection was seamless and ready when you returned.
Wayne should be recognized for his customer service-
being courtesy, honest, informative, sharing step by step instructions, being respectful and responsive - he continues to go above and beyond The ser
being courtesy, honest, informative, sharing step by step instructions, being respectful and responsive - he continues to go above and beyond The service department does as well
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by DEB.BEAN
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
Jun 03, 2026 -
Vision Chevrolet responded
It’s fantastic that Wayne’s respectful step-by-step guidance made servicing your Chevrolet Equinox seamless. We’re glad our service team went above and beyond to support you.
Professional Courteous Good communication They were great
Wayne explained everything and corrected an issue with phone numbers in the system
Wayne explained everything and corrected an issue with phone numbers in the system
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by Smlalonde
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
May 29, 2026 -
Vision Chevrolet responded
We’re glad to hear our team delivered professional and courteous communication. Wayne was happy to explain everything and fix the phone number issue. Thank you for choosing us for your Chevrolet Traverse service.
The service department was excellent.
Great communication and customer service skills. I've been to other dealerships service departments and this one is among the best.
Great communication and customer service skills. I've been to other dealerships service departments and this one is among the best.
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by jmdonner
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
May 28, 2026 -
Vision Chevrolet responded
Thank you for sharing your experience with our service department. We’re glad Wayne and the team delivered clear communication and attentive care while working on your GMC Acadia. It’s rewarding to be counted among the best you’ve visited.
Wayne Porteus was outstanding.
Explained everything, even went to the length of delivering my car to me in the lot. Good man.
Explained everything, even went to the length of delivering my car to me in the lot. Good man.
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by KH1928
Verified Customer
Verified Customer
May 28, 2026 -
Vision Chevrolet responded
Thank you for your kind words. We’re glad Wayne took the time to walk you through everything and bring your Equinox right to you. Congratulations on your new Chevrolet Equinox and enjoy the drive.
There was no charge for the NYS inspection.
While I was checking out just paperwork, someone got my car and pulled it up to the entrance for me
While I was checking out just paperwork, someone got my car and pulled it up to the entrance for me
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by spelero7
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
May 27, 2026 -
Vision Chevrolet responded
Thank you for sharing your experience with the free NYS inspection. We’re glad Wayne and our team made it easy by bringing your Chevrolet up to the entrance. We appreciate your five-star rating and look forward to assisting you again.
Wayne was very knowledgeable and service was fast!
Straight and to the point. Thank you!
Straight and to the point. Thank you!
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by Clopez1369
Verified Customer
Verified Customer
May 27, 2026 -
Vision Chevrolet responded
Thank you for the five-star review! We’re pleased Wayne delivered knowledgeable and efficient service for your Chevrolet. We appreciate you sharing your experience.
The experience was smooth and routine.
I appreciate the extra mile Vision Chevrolet went to get me a new Tire key that I had no idea was needed. I bought my car there about a year ago and
I appreciate the extra mile Vision Chevrolet went to get me a new Tire key that I had no idea was needed. I bought my car there about a year ago and just learned the company has changed over to a new owner. I look forward to continuing my servicing there.
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by TWILSON29
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
May 29, 2026 -
Vision Chevrolet responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
When I called to make the appointment, they told me it
would take an hour and a half. The appointment ended up taking over three hours, and when I left, already late for work, the tire pressure sensor lig
would take an hour and a half. The appointment ended up taking over three hours, and when I left, already late for work, the tire pressure sensor light was on.
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by LISA.MYKINS
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Porteus
May 26, 2026 -
Vision Chevrolet responded
We're sorry to hear about your experience, Lisa, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
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