Wayne Porteus | Page 2

Wayne was a huge help and very professional during my visit. Also kudos to Jeff Ames for making sure I was taken care of. Beautiful Dealership…. visit. Also kudos to Jeff Ames for making sure I was taken care of. Beautiful Dealership…. More

by SSHARRIS15 Verified Customer Verified Customer

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Wayne always has great customer service I appreciate the flexibility in changing the time of my appointment flexibility in changing the time of my appointment More

by CHAS61 Verified Customer Verified Customer

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front driver tire left at 13psi, rear driver 24psi front passenger, 21psi rear passenger 20psi. The truck was left unlocked the entire time at the dealership. It is a work truck. I did have majority of my s passenger, 21psi rear passenger 20psi. The truck was left unlocked the entire time at the dealership. It is a work truck. I did have majority of my stuff out of there but I did still have for hvac, 2 carrier main control boards under rear seats retail at over $1500 combined. Everything was still in the truck, but that is not the point. The issue about my key fob was not fully addressed. I would have paid for it to be diagnosed further in order to get it taken care of. Very nice people that work there and I was well informed of majority of the issues I had. I feel like the truck was returned to me with louder exhaust and squeakier ball joints than it was i dropped off with. I'm not sure if they put it through stress tests for the diagnostics or not. I have always replaced parts when they first start making noises. But having to go 10mph to the closest gas station to put air in my tires was kind of ridiculous and i probably would not have written any review if that wasn't the case. I have put over $10k into that truck in the past 4 months and feel like it was treated like an inconvenience to them more than anything. If it wasn't kept unlocked, I would have gotten at least the tire sensors taken care of as well as the knock sensor pigtail. Wayne was very professional to speak with as well as Ashley. More

by DONJONES392 Verified Customer Verified Customer

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Wayne is always very courteous, I was glad that he was working at Vision as he has always had great customer service. The truck was ready on time. working at Vision as he has always had great customer service. The truck was ready on time. More

by PHD329 Verified Customer Verified Customer

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I don't trust many places, but feel I can trust, here. Trust is earned, not given away like money! Trust is earned, not given away like money! More

by TZxTio21i Verified Customer Verified Customer

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I had a short wait time and the personnel were very friendly and helpful. Thank you. friendly and helpful. Thank you. More

by JEAN.SKUSE4 Verified Customer Verified Customer

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Vision dealership is very friendly. I look forward to having service there. I will definitely recommend them to friends I look forward to having service there. I will definitely recommend them to friends More

by MSTAGGS34 Verified Customer Verified Customer

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It was easy, no issues This survey is annoying. Too long and makes me not want to come back to avoid it again. But service was great and so was Wayne. Too long and makes me not want to come back to avoid it again. But service was great and so was Wayne. More

by NDAVIDSONZF Verified Customer Verified Customer

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Friendly, honest, clear communication Service was quick. I had a clear understanding of the work being done and Wayne has always been very friendly, honest and he clearly communicates what the issue is. No I had a clear understanding of the work being done and Wayne has always been very friendly, honest and he clearly communicates what the issue is. No surprises. More

by Nenehd19 Verified Customer Verified Customer

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Appreciate the new ownership. Had an issue with work done previously under former owner; and these guys handled it well. Had an issue with work done previously under former owner; and these guys handled it well. More

by HANNAHMARIAMURPHY Verified Customer Verified Customer

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