Wayne Molter

I wish I could put a 5 star but once we were done with the purchase, it was downhill from there. Incorrect title which we ended up fixing on our own. Only 1 call to say bring the title back. Nobody follow the purchase, it was downhill from there. Incorrect title which we ended up fixing on our own. Only 1 call to say bring the title back. Nobody followed up after to see if we did get it fixed. The app was a dumpster fire to install…no help on that (Lexus’ app is top tier). The car wash is not a benefit. It’s wet when you get it back so bring your own towel. I asked about vacuuming the back and they said yes but didn’t do it. We bought 2 cars at the same time. Never again. We will go out of town to another city to buy our next Mercedes. More

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I will never buy another car from Temecula Mercedes Benz again and would NOT recommend buying a car and expecting any kind of after purchase or customer service from this dealer. Once you bought a car from again and would NOT recommend buying a car and expecting any kind of after purchase or customer service from this dealer. Once you bought a car from them you can forget it. They are only interested in selling you a car and taking your money. Finance or for that matter no one will return your calls. Receptionists are not answering the calls. I have called the Sales Manager Huck Mashfe, Sr. Sales Manager Elan Yakoveethe all directly and no answer or called me back. But, I bet you 1M dollars if I was buying an AMG GTR Black Series for 500-600k, I can guarrantee they call me back in seconds. Even like pretending to want to buy additional add on warranty, they call back in minutes. Oh but that makes them money. Well you get the drift.... No one answers their phone or calls you back. I finally got an answer from a sales man Alex Afthal instead of Huck and he said to call Javier Suguimizu, Wayne's boss a little later as he is busy. So, I waited and called him 45 min later, but he never answered his phone. Wouldn't be surprised if Alex told him not to answer since I will be asking for my 2000-2200 dollars they owe me. I feel like the Finance guy is in on a mission to scam me out of my 2K+. Because he takes a hit on his bonus if he has to pay me my money. Watch out you might be next. I feel dirty for dealing with these bunch. Feels like your typical used car scummy type dealer treatment. It has been 5 months and I still haven't received my refunds. I even asked my friend Andrew W. from another Mercedes store to help and call Elan. Elan told him have Terry come in I will take care of him. I live 300 miles away. Sorry your guy Wayne lied to me and didn't take care of me when I went to see him face to face once. Why should I spend 200 dollars of gas to come see you when your Finance guy didn't take care of me to begin with. Basically, I Bought a 200k 2018 AMG GTR from this dealer back in January 2019 and sold it in February 2022. I had purchased all the extra add on tire/wheel, service etc... warranty. All am asking to send me what's mine. The unused balance remaining on the warranties I canceled back in January 2021. I tried to get their finance guy, Wayne Molter to cancel the extra added on warranties and refund the remaining unused value over the phone. But he insisted on me coming in to sign the form. Since my purchase as I mentioned before I have moved to Las Vegas, so I had to make a special trip to see him and sign the form. In today's digital world he could have sent me a Docusign and took care of it. He would have done so to gain my business if I was buying 10000% guaranteed. What it was is he didn't want to give me my money back. Its a tactic they use. It's pure greed and scamming. If you make it difficult maybe I will go away and forget about it. He kept saying this could take up to 2 months to receive the refund at least 4 times. He had a xxxx poor attitude and really didn't want to do the cancellation or help me. He made me feel like I was wasting his time. I am looking into buying the latest G-wagon or Maybach luxury version, but damned if I give them my business ever again. And I would again highly recommend else where for all your Mercedes needs and purchases. I have bought many of cars in my lifetime and this has to be one of the poorest service I have ever received. More

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My experience at Mercedes-Benz of Temecula could not have gone smoother. Everyone ate out with wars great. It was definitely worth the drive from Palm Springs. Next time around I’m stopping in just to say he gone smoother. Everyone ate out with wars great. It was definitely worth the drive from Palm Springs. Next time around I’m stopping in just to say hey! More

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Huck Mashfe is a awesome professional asset to Mercedes Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule d Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule dealership and the staff. More

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From the very first encounter Nolan had a positive easy going vibe about him. He listened to us, he was patient and super friendly. He genuinely wanted to help us and was happy for us when we purchased our going vibe about him. He listened to us, he was patient and super friendly. He genuinely wanted to help us and was happy for us when we purchased our very first Mercedes Benz. Great guy and represented the dealership in a very positive manner. More

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Great service when leasing my new car. Jackie was amazing in helping me with leasing. Rick Akigbe was great in going through the whole process and the finance manager, Wayne Molter. Everyone was a pleasure t in helping me with leasing. Rick Akigbe was great in going through the whole process and the finance manager, Wayne Molter. Everyone was a pleasure to work with. I highly recommend this dealership. More

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I have purchased over 10 Mercedes in my lifetime all at Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy cust Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy customer. More

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It was a great pleasure to deal with Neil.His level of It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great jo It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great job Neil More

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Outstanding Service by Devon Tarantino he’s always a class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and m class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and made me feel very comfortable with purchasing my new vehicle. 👍🏾👍🏾👍🏾 More

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Andre really made our experience enjoyable which is usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. T usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. Thank you. More

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