Wayne McCarthy
Wayne McCarthy at Bocker Auto Group
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Wayne McCarthy

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
67 Reviews

Dealership Experience

51 yrs

Industry Experience

53 yrs, 7 mos

4.9

67 Reviews

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67 Reviews of Wayne McCarthy

April 25, 2025

Dealership Rating
Employee Rating

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Dealership Rating
Employee Rating

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Dealership Rating
Employee Rating

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

Apr 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 28, 2025

Dealership Rating
Employee Rating

The place was very neat and clean, Everyone was friendly and very informative. Delbert and his team did a great job.Thank you very much.I love my new truck! More

by kjgreenbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Bocker Chevrolet GMC. Delbert and the team appreciate your feedback, and we're delighted that you love your new truck! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 26, 2025

Dealership Rating
Employee Rating

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

Mar 27, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 18, 2025

Dealership Rating
Employee Rating

The Bocker staff has always been very pleasant and easy to work with. They are very knowledgeable. I am a loyal customer and friend. The detail dept. is excellent More

by justramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear you have had a positive experience with our knowledgeable staff at Bocker Chevrolet GMC. We're proud of our detail department and will be sure to share your feedback with the team. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Dealership Rating
Employee Rating

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

March 03, 2025

Dealership Rating
Employee Rating

Very professional and hard working. I’m very happy that I chose Bocker for my cars over the years More

by tchur2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

Mar 03, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC over the years. Our team works hard to provide the best service, and your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 26, 2025

Dealership Rating
Employee Rating

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

Feb 27, 2025

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

Dealership Rating
Employee Rating

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton

Feb 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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