Wayne Ludwick

Adam and Wayne at Heritage Toyota were rockstars with helping me get my new car. Wanting a new RAV4 as soon as possible was a tough feat but they were so incredibly helpful and got me a car I love the sa helping me get my new car. Wanting a new RAV4 as soon as possible was a tough feat but they were so incredibly helpful and got me a car I love the same day! Adam was on top of his game, knew his facts and features about the car, explained things during the test drive, and was just overall wonderful to work with. Wayne was really helpful when we thought we’d have to get a car from a different dealer and providing different options. They were both great with negotiating and all of us ended up being happy with the agreed upon price. They beat another Toyota dealership for my trade as well. 5/5 for both of them. The only reason I give the dealership as a whole a 4/5 is because of the business guy we had to deal with afterward. Pretty annoying that the sales team spends so much time and effort telling you how wonderful Toyotas are and how great the warranty is only to have to talk to the business officer after and have him try to downplay the warranty to try to sell you $10k worth of extended add ons and crap you don't need. I get that it's his job, but it really rubbed me the wrong way. Had we not had to deal with him and we would have only dealt with Adam and Wayne, easily would have given the dealership 5/5 too. Long story short - if you are in the market for a Toyota, ask for Adam! More

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Great experience buying from Adam Stevens and Wayne Ludwick at Heritage Toyota. Very fair and customer focused, I couldn’t be happier! Ludwick at Heritage Toyota. Very fair and customer focused, I couldn’t be happier! More

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Alec provided exceptional service, offering clear guidance, patience, and professionalism throughout the car buying process. guidance, patience, and professionalism throughout the car buying process. More

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Every one was professional and courteous. They made the experience nice and easy just great They made the experience nice and easy just great More

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Pleasant and easy buying process. Car we had previously inquired about was ready for us to see when we arrived from out of town; Adam and David were both knowledgeable and professiona Car we had previously inquired about was ready for us to see when we arrived from out of town; Adam and David were both knowledgeable and professional. More

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He was friendly and helpful without being pushy. Adam worked with his manager to get me where I wanted to be on price. Adam worked with his manager to get me where I wanted to be on price. More

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Pinkey was very helpful and knowledgeable. Took his time explaining our options and found us a good deal. Took his time explaining our options and found us a good deal. More

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Me King was outstanding and his customer service was exceptional! He explained the process very well and was very helpful in helping us purchase our vehicle. Very well done!! exceptional! He explained the process very well and was very helpful in helping us purchase our vehicle. Very well done!! More

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Pinckney was very nice to work with. Professional and kind. Thank you for your time thanks Professional and kind. Thank you for your time thanks More

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I highly recommend this place! My boyfriend and I called in regarding a vehicle we liked, they didn’t have any on the lot, so Wayne made some phone calls to get one on the lot for My boyfriend and I called in regarding a vehicle we liked, they didn’t have any on the lot, so Wayne made some phone calls to get one on the lot for us, we also worked with Pinkney who was a great sales rep to make this all happen as well! Within a couple of days from me calling in, they kept us updated on what was happening and when the vehicle would be here, by the end of the week we were in a brand new 24 RAV4, so just within 3 or 4 days they had us in something brand new and exactly what we wanted!! This place is amazing! Everyone who we worked with had excellent customer service and made everything happen very quickly! We love the 24 RAV4 is amazing!!! Thanks to all who made this happen!!! More

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