Wayne Eagle

I wrote a lengthy review, and tried to paste, it's too many words. Essentially, if you want up front honesty, and straight answers, this isn't going to be the place for you. many words. Essentially, if you want up front honesty, and straight answers, this isn't going to be the place for you. More

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SSave yourself a headache by not dealing with this dealership. Their finance department is either the biggest bunch of swindlers imaginable, or the most incompetent bunch of idiots on earth. It's a to dealership. Their finance department is either the biggest bunch of swindlers imaginable, or the most incompetent bunch of idiots on earth. It's a toss-up in my opinion. I was due a refund of my extended warranty after an auto accident that totaled my car. Unfortunately, the warranty company sent the refund to the dealership who was supposed to give me the funds, because my car had been paid off in full. For more than a month-and-a-half the idiot, swindler finance department at Greenway Ford claimed the dealership hadn't gotten the check. The rude, so-called finance manager, who apparently knows nothing about the processing of refunds, was ugly and condescending in incorrectly stating I wasn’t due a refund. Then things changed drastically when I got a Ford Motor Credit representative on the phone with him. The reimbursement check had been issued to Greenway Ford in mid-April and the finance manager’s lie then became they couldn't verify my car had been paid off so they didn’t issue the check. That’s absurd because the car was financed through Ford Motor Credit. I could have gotten them on the phone with Ford Motor Credit to verify the payoff had they not ignored my calls. The Ford Motor Credit representative is now processing my reimbursement. Thank goodness I’ll no longer have to deal with the idiots at Greenway Ford. If you need a new car do what I did, go to Cable Dahmer. Don't buy from Greenway Ford, unless you enjoy dealing with rude, dishonest and inept people. The only reason they got a one-star rating is becasue I could leave that information blank. More

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When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into the service department and sometime later I was told several codes popped up and never clarified what the codes were but was informed that the light was off. Plate bracket wasn’t installed. Last night on the way home from work the engine light came on again. I haven’t had possession of the vehicle a month and already having issues. I haven’t yet received the packet to title it yet. At this point I will not be referring anyone nor will I do business with this dealership again. More

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Very. Professional. Smart Your. Organization. is. top. notch. Your. salesman. is. Courtesy,,. ,. he. goes. the. extra mile to. sell. ca Professional. Smart Your. Organization. is. top. notch. Your. salesman. is. Courtesy,,. ,. he. goes. the. extra mile to. sell. cars. More

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Wayne was so helpful from the very beginning. I called him wanting a Ford Bronco which are very hard to find. He let me know that he had two coming to the dealership and luckily one of them was t I called him wanting a Ford Bronco which are very hard to find. He let me know that he had two coming to the dealership and luckily one of them was the exact style and color I wanted. I had many phone calls with Wayne and many of the others at greenway and they were all so willing to help and work around my odd schedule for work. I was able to lock down a price and rate over the phone and car was on the lot within two weeks of my initial contact. The day I went to pick up my car (the first time at greenway) the entire dealership greeted my fiancé and i with amazing service and honesty. I would 100% recommend Wayne and greenway ford for your next car purchase. I will be sending my friends and family in need of a car his way! More

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We had a great overall experience. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. They also worked with us and helped get us the best deal we could get on our vehicle. Overall, very impressed and would highly recommend! More

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Easy to work with for online/phone deal. Everything as expected when I arrived to purchase car and everyone was very nice, especially Wayne. Still took too long to sign papers and financing Everything as expected when I arrived to purchase car and everyone was very nice, especially Wayne. Still took too long to sign papers and financing. I don’t think my wife will buy another car at a dealership. Wants to try Carvana to see if quicker. More

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Fantastic Experience! Needed a trade in to upgrade to a bigger truck. We were worried about our first big newer purchase but working with Wayne he made us feel at home and at ease. Would for sure recommend bigger truck. We were worried about our first big newer purchase but working with Wayne he made us feel at home and at ease. Would for sure recommend Wayne at Dick Smith! More

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Better Than I Expected!! Wayne and Elias treated me like family and got me where I wanted to be on trading my SUV for a Truck. I couldn't be happier! So Glad to be back in an F-150. family and got me where I wanted to be on trading my SUV for a Truck. I couldn't be happier! So Glad to be back in an F-150. More

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Wayne was excellent and very knowledgeable about the vehicle I purchased. Easy to talk to and was never pushy at all. vehicle I purchased. Easy to talk to and was never pushy at all. More

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