Wayne Crabbe
Wayne Crabbe at Criswell Nissan
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Wayne Crabbe

Sales Consultant mcrabbe@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.5
24 Reviews

Sales Consultant (301) 825-5993 mcrabbe@criswellauto.com

4.5

24 Reviews

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24 Reviews of Wayne Crabbe

October 10, 2024

Dealership Rating
Employee Rating

Good people and decent dealership. Slow on delivery of services and communication but they’ll come through. More

by hdemattos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Criswell Nissan responded

Thank you for sharing this feedback. We apologize for any inconvenience and hope you'll keep us in mind for any future automotive needs.

October 09, 2024

Dealership Rating
Employee Rating

Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

September 17, 2024

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Employee Rating

Have not visited the Service Center yet. On delivery, the car was clean and gas tank was full. Nice ... More

by DAVE.BARTON2
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Sep 18, 2024

Criswell Nissan responded

Whether it's sales or service, our friendly and professional team is here to help with any of your automotive needs. We value your business and welcome you to reach out if we can be of further assistance.

July 16, 2024

Dealership Rating
Employee Rating

I had the best experience in purchasing the car. I would come to nissan again and I will tell my family and friends about my experience with the process. More

by LADYBUGS5458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashanti Shackleford

Jul 17, 2024

Criswell Nissan responded

We're very happy to have earned your business and your recommendations! Thank you for taking the time to share this positive feedback with us.

May 10, 2024

Dealership Rating
Employee Rating

I always feel well taken care of here. The service advisors are courteous and helpful. More

by GreeksinMD
Recommend Dealer
Yes
May 13, 2024

Criswell Nissan responded

Our goal is to provide an all-around outstanding service event, and it's great to know you were pleased with your experience. Don't hesitate to reach out if we can help in any other way.

May 04, 2024

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Employee Rating

It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

February 23, 2024

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Employee Rating

Excellent customer service. I'm glad i made the decision to stop by. Thank you to the team especially Rubin. More

by Tata22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Feb 26, 2024

Criswell Nissan responded

We're happy to see you were pleased with your experience at Criswell! Our courteous and capable team is always happy to help and welcomes you to reach out if we can be of service to you in the future.

February 12, 2024

Dealership Rating
Employee Rating

I had been coming to this place for a long time, and they never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. More

by Addie Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome, Edwin Hernandez, Ericka Escobar, Elizabeth Velasquez, Anthony Palermo , James Cook III, Mark Erbling, Steve Maroney, Khristye Zang

Feb 13, 2024

Criswell Nissan responded

Thank you for sharing this high star rating! We hope to be of service to you in the future.

Feb 13, 2024

Addie Perez responded

It is true and same as I confront bad service, I proud good service. I wish that people before damaging business reputation and capacity to have jobs think and find if the bad customer it is because they just do not understand how stuff works or rules and procedures. Guys you are wonderful.

January 01, 2024

Dealership Rating
Employee Rating

We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase More

by Troy
Recommend Dealer
Yes
Jan 02, 2024

Criswell Nissan responded

Congratulations on your newest Nissan! We're thrilled to see you can depend on the top notch team at Criswell to provide for all of your automotive needs. We look forward to seeing you soon and welcome you to reach out with any additional questions.

December 16, 2023

Dealership Rating
Employee Rating

Everyone was courteous and professional and made sure we were completely satisfied with our purchase. More

by moleholecvl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Dec 18, 2023

Criswell Nissan responded

Thanks for taking the time to let us know how we did! We're happy to see you were pleased with your experience and welcome you to reach out if we can be of further assistance.

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