Wayne Bryant
Wayne Bryant at Safford Volkswagen Richmond

Wayne Bryant | Page 2

Parts and Service Manager

Safford Volkswagen Richmond

10501 Midlothian Turnpike
Richmond, VA 23235

4.5
15 Reviews
4.5

15 Reviews

Write a Review

Dealership Experience

30 yrs, 5 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

Parts and Service Director VW Master

15 Reviews of Wayne Bryant

October 10, 2025

Dealership Rating
Employee Rating

Service was prompt and thorough Don Wood was very courteous respectful, and knowledgeable. Would definitely bring my car back again. More

by JOJO57JOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Ronnie Barker , Andrew Dalton, Carrie Shipp, Karl Solid JR

Oct 10, 2025

Safford Volkswagen Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Volkswagen Richmond!

December 16, 2023

Dealership Rating
Employee Rating

Terrible service! !!! I bought a Tesla and they put the tires on wrong, causing damage that I had to pay for!!! They also put the wrong parts on the car, which I also h More

by Very Angry Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donald Wood , Eric Beddard, Jonathan Beyer, Byron Burt, Jeffrey Cooper, Donald Ellis, Robert Lawhorne, Michael Lindefeld, Werley Tejeda

Dec 20, 2023

Safford Volkswagen Richmond responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 23, 2022

Dealership Rating
Employee Rating

I cant begin to express my gratitude enough when it comes to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recomme More

by Cbarr101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Alley , Sergio Pena, Rabih Saba

Sep 23, 2022

Safford Volkswagen Richmond responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you for choosing Brown's Richmond Volkswagen! Sincerely, Robert Patterson robert.patterson@brownscar.com, President | Brown's Richmond VW, 571-232-1998

September 14, 2022

Dealership Rating
Employee Rating

The sales and service staff are great to do business with. The service department is very professional and they fix it right the first time! More

by Cmpayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milton Gonzalez, Mo Bouhafra , Jeffrey Cooper, Kenny Miller

Sep 16, 2022

Safford Volkswagen Richmond responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Robert Patterson robert.patterson@brownscar.com, President | Brown's Richmond VW, 571-232-1998

September 14, 2022

Dealership Rating
Employee Rating

Streamlined processes have made visiting Brown’s an enjoyable experience. The staff are pleasant from the entrance to the exit and the level of knowledge is unparalleled. More

by C. Bates
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milton Gonzalez, Jonathon Alley , Jonathan Beyer, Jeffrey Cooper, Andrew Dalton, Donald Ellis, Michael Lindefeld, Ted Sisk, Werley Tejeda

Sep 16, 2022

Safford Volkswagen Richmond responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Robert Patterson robert.patterson@brownscar.com, President | Brown's Richmond VW, 571-232-1998

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