Warren Pandiscia
Warren Pandiscia at Bedford Chrysler Dodge Jeep Ram
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Warren Pandiscia

Service Advisor

Bedford Chrysler Dodge Jeep Ram

531 N Bedford Rd
Bedford Hills, NY 10507

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4.7
107 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Jeep Brand

4.7

107 Reviews

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107 Reviews of Warren Pandiscia

February 04, 2025

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Employee Rating

He is so unprofessional and rude. He threatens his clients to the point I had to get my attorney involved. The second the attorney got involved his tune changed. He also violates the More

by samantha.prato
Service Price Transparency
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Recommend Dealer
No
Feb 07, 2025

Bedford Chrysler Dodge Jeep Ram responded

Samantha, we're glad we could address your concerns on our call. I'm sorry that you were unsatisfied with what our service center has to offer, and I wish you all the best going forward. If you have any remaining questions or concerns for us, please contact us directly so we can help. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

Feb 08, 2025

samantha.prato responded

Warren, You addressed nothing on the phone besides belittling me and refusing to help me. You refused to provide a loaner car as well for someone with a service dog which is against the ADA, corporate now is highly involved and disgusted by your actions. Your continuous lies that my car was fixed, yet given back with the broken screen, missing emblems, continues to roll forward in reverse, transmission shifting issues remain to be a major concern. Your lack of professionalism is a disgrace.

January 31, 2025

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Great service. They even washed it when finished on a very cold day. Thank you. More

by jroach663
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Recommend Dealer
Yes

Other Employees Tagged: Didn't get his name

Feb 03, 2025

Bedford Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you had a great experience. Our team loves going the extra mile, even on chilly days. Your support means a lot to us!

January 30, 2025

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These guys are great. They are actually farther away from me than two other Jeep dealers and I still travel to them. I’ve always found dealers to be shady in terms of ser More

by Merrilllynchblows
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Recommend Dealer
Yes
Feb 03, 2025

Bedford Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you appreciate our honest approach and the time we take to lay out your options. Your trust means a lot to us, and we look forward to continuing to provide you with great service on your Jeep!

January 22, 2025

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Quick response to the problem very sufficient explained in detail the problem quick availability thanks More

by Msupal35
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Iacomini, John Uhl

Jan 27, 2025

Bedford Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're glad to hear our team was quick to address your issue and provide detailed explanations. Your satisfaction is important to us, and we appreciate your support!

January 09, 2025

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The staff at the dealership was very friendly, very helpful and kept me posted with the situation of the vehicle. I packed them very much four being patient with me and listening to what I had to say. More

by Mario D
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Barrows

January 09, 2025

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Truck was done on time. Warren delivered it to me since I couldn't make it back before they closed for the day. Great service. More

by josh
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Recommend Dealer
Yes
Jan 10, 2025

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Josh! We're thrilled to hear that Warren went the extra mile to deliver your truck on time. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to serving you again!

September 10, 2024

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Service advisors are always helpful, knowledgeable and professional. I always feel they are being honest More

by ardesimone
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Recommend Dealer
Yes

Other Employees Tagged: Sean Caulfield, Kimberly Barrows , Lisa

Sep 11, 2024

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that our service advisors made such a positive impression with their helpfulness and professionalism. Your trust means a lot to us, and we look forward to continuing to provide you with honest and exceptional service!

August 08, 2024

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Service is always done quickly and with a smile! They are honest and open about pricing and services More

by Briz19ny
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Recommend Dealer
Yes
Aug 09, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi Briz, thank you for your kind words! We're thrilled to hear that you had a positive experience with our services. Providing quick and friendly service is always our top priority, and we appreciate your feedback on our transparency with pricing. We hope to see you again soon!

August 07, 2024

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Short , you guys are big crooks. If you guys are the only Jeep in the Country, I'll never drive Jeep in my life. I regret every penny i spend in your establishment. More

by Paul
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Service Communication
Recommend Dealer
No
Aug 09, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi Paul, we're sorry to hear about your experience. We take customer feedback seriously and would like to discuss your concerns further. Please reach out to our customer service team so we can address this issue and hopefully regain your trust. Thank you for bringing this to our attention. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

August 06, 2024

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The entire staff is courteous and attentive and first and foremost that you are comfortable. They are detail oriented and leaves nothing out. It was really a pleasure working with Bedford Jeep. I am a repea More

by esmielynn
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Recommend Dealer
Yes
Aug 09, 2024

Bedford Chrysler Dodge Jeep Ram responded

Hi Esmielynn, thank you for your kind words and for being a repeat customer! We are thrilled to hear that you found our staff courteous, attentive, and detail-oriented. We strive to make sure our customers are comfortable and satisfied with their experience. We look forward to serving you again!

Aug 12, 2024

esmielynn responded

Great Experience, would do it again!

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