Warren Hodge

Great Service. The buying process was easy. I inquired on line and they contacted me really quick. They walk me through everything. I left with the car that night. The buying process was easy. I inquired on line and they contacted me really quick. They walk me through everything. I left with the car that night. Since I went late they stayed past closing normal times. More

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Very helpful staff, all very friendly and informed. Always willing to help and made the car buying process simple. Always willing to help and made the car buying process simple. More

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Very nice, all aspects of service are great. From sales to service. Sales and service team are awesome. From sales to service. Sales and service team are awesome. More

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I purchased my first BMW in the summer of 2023 with the help of Warren Hodge, Client Advisor, and the experience was nothing short of amazing. Warren exemplified all the qualities you would want in a Clien help of Warren Hodge, Client Advisor, and the experience was nothing short of amazing. Warren exemplified all the qualities you would want in a Client Advisor—exceptional communication skills, deep product knowledge, and genuine empathy. He listened attentively to my needs, provided clear and thorough information, and guided me through the process with patience and professionalism. Warren’s problem-solving abilities and customer-centric approach made me feel valued and confident in my purchase. I couldn’t have asked for a better experience. Thank you, Warren! More

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Very professional service from sales and finance. Warren Hodge was a pleasure to work with. Warren Hodge was a pleasure to work with. More

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Very nice to work with. I feel I got a good deal and a great vehicle. I feel I got a good deal and a great vehicle. More

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Warren was a pleasure to deal with. He found us the exact car we wanted after spending two days showing us different configurations & colors . This dealership Inspires confidence ! He found us the exact car we wanted after spending two days showing us different configurations & colors . This dealership Inspires confidence ! More

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Treated like Royalty the minute we walked in the doors! Very professional! My car buying experience was amazing ❤️ My Sales to Finance a perfect 10 ❤️ Very professional! My car buying experience was amazing ❤️ My Sales to Finance a perfect 10 ❤️ More

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Very pleasant ambience and welcoming reception. Had a very nice buying experience. Would definetly refer BMW MOMENTUM to friends and colleagues Had a very nice buying experience. Would definetly refer BMW MOMENTUM to friends and colleagues More

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The car I got was good, but the overall transaction and service was subpar and not transparent at all, even after numerous requests for detailed pricing. I was charged $800 more than I expected, as I was t service was subpar and not transparent at all, even after numerous requests for detailed pricing. I was charged $800 more than I expected, as I was told 2 of the fees from the Sales Price would be deducted (they were not). I have a bulleted list of notes of this transaction and the finance office's tactics (I also have notes from 5 other interactions I had with dealers across Houston as I was looking for a new car, all of which were much more transparent). I have called every day since I bought the car and have not gotten through to the sales person, the finance manager or anyone who can support. On top of this, my credit card company called to let me know the card had been charged multiple times for the same charge, suspending my card (extremely inconvenient) and opening a fraud investigation. I don't want to continue calling (855) 645-6452 or the sales person directly and get no response, I would like to quickly resolve this issue and get my $800 back. More

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