Warren Ashford

Your locationPlanet Ford20403 I-45, Spring, TX Your location Planet Ford 20403 I-45, Spring, TX 77388 Ford dealer NaTasha Taylor 22 points   3 hours ago Do not do business h Your location Planet Ford 20403 I-45, Spring, TX 77388 Ford dealer NaTasha Taylor 22 points   3 hours ago Do not do business here if you don't want to be lied to. I was offered to reserve a vehicle and sent the buyers order for a vehicle that was already sold! The vehicle had arrived Monday and sold that same day. Through that week I was speaking with Warren Ashford, one of the new car salesman, about putting down the $1000 reservation fee and also bringing in my car to be appraised for a trade in. Warren told me he would be in that Friday at 1p for me to bring in my car to be appraised. Mind you, the vehicle I was in the process of reserving had been sold earlier that week and I was never made aware of it. I emailed Warren on Friday to let him know I was headed up there, which was a 45 minute drive for me. When I got there I let the receptionist know I was there for Warren as well as emailed him. I was 30 minutes early so I asked to have my car appraised while I waited for Warren. They appraised my car and I told them that I would be trading it in for the vehicle I was there to reserve. After the appraisal (Warren still had not shown up) I spoke with another salesman about financing and he was working to get the paperwork in order for Warren. Mind you it is close to 2p at this point. We'll after all that is when they told me the vehicle had been sold the past Monday. I am not upset that the vehicle had been sold as I had yet to put the deposit down. I was upset that Warren Ashford lied to me and stringed me along that entire week knowing the vehicle was no longer available. Then they had the nerve to offer me another one that would be shipped in April. In addition Warren never came to speak to me while I was there, nor did he ever email me to at least apologize for the trouble he caused. I will never do business at Planet Ford again. More

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The sales man Warren Ashford and Financial Manager made it so easy and comfortable to purchase my vehicle. Such a great experience. I will return. it so easy and comfortable to purchase my vehicle. Such a great experience. I will return. More

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great experience Warren was great my experience was overall great was able to get in and out fast which I liked. Service was also great in my opinion Warren was great my experience was overall great was able to get in and out fast which I liked. Service was also great in my opinion More

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Very smooth buying process thanks to Sales Consultant Warren Ashford and Aftermarket Specialist Alex Chavarria. I will definitely recommend these guys to friends and family in the market for a new vehicl Warren Ashford and Aftermarket Specialist Alex Chavarria. I will definitely recommend these guys to friends and family in the market for a new vehicle. More

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Great service and reasonable straight forward pricing Started on their website utilizing the chat feature which was very user friendly. Found the vehicle I wanted and scheduled a visit. The experience a Started on their website utilizing the chat feature which was very user friendly. Found the vehicle I wanted and scheduled a visit. The experience at the dealership went just as smooth. There was no high pressure sales pitch and everyone was very friendly. More

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The Best Car Buying Experience Ever Our Planet Ford Experience was Amazing, Family Friendly Service, Great Sales Consultant (Warren Ashford). The Finance Manager got us in and out within Our Planet Ford Experience was Amazing, Family Friendly Service, Great Sales Consultant (Warren Ashford). The Finance Manager got us in and out within 15 minutes..By far the best Dealership in Texas. More

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Salesman followed through on verbal commitments and delivered as agreed upon and on time. Management supported sales process and commitment. Warren was excellent to work with. delivered as agreed upon and on time. Management supported sales process and commitment. Warren was excellent to work with. More

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Team was beyond helpful, ran into major problem and they helped to make the deal happen. Recommend everybody to work with Warren, who worked for weeks to make sure we found d the perfect ride. helped to make the deal happen. Recommend everybody to work with Warren, who worked for weeks to make sure we found d the perfect ride. More

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Wonderful It was a pleasure working with Warren and Veda. They got the price where I needed it. The payment process was quick and easy. It was a wonderful exper It was a pleasure working with Warren and Veda. They got the price where I needed it. The payment process was quick and easy. It was a wonderful experience. More

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Awesome!!!! Love planet Ford. Have always gotten a great deal when I have gone there. Jacoby and Warren made the process quick and easy. Will definitely go back f Love planet Ford. Have always gotten a great deal when I have gone there. Jacoby and Warren made the process quick and easy. Will definitely go back for my next purchase More

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