Walter Stephens

First time buying a vehicle with them very nice people they were very professional I would definite go back and buy another one. they were very professional I would definite go back and buy another one. More

by kbabin0 Verified Customer Verified Customer

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Walter is the reason we purchaced again (3rd vehicle) from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran thr from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran through 2 days early even after Walter wrote the office paperwork to run the check on Wed. With the Thanksgiving holiday and weekend it took a day or 2 longer than we would have liked to get the transfers into the account as we would have liked. You can imagine how we felt seeing y'all ran the check on Monday instead of what was agreed to. Insufficient funds is not something I ever want to see and because of this I was running around to the banks etc. trying to clear it up instead of being at my job. More

by 1wwand2ww Verified Customer Verified Customer

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After frustrating encounters with dealerships in our local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and phone calls, he was extremely knowledgeable, patient, thorough and genuinely helpful. He made the process efficient and made us feel better about our decision to purchase a used car. We drove over 2 hours in a rainstorm after work to complete the sale and Walter was by our side the entire time. Walter is a gem! We plan to make our next vehicle purchase with Silsbee Toyota. More

by lowrance_jessica Verified Customer Verified Customer

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Walter is excellent, he got me right into a new Camry with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get a car. More

by Zach Verified Customer Verified Customer

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Great deals and customer service! They also with our credit union for special financing. We have purchased 3 vehicles in the last 3 years from them. They also with our credit union for special financing. We have purchased 3 vehicles in the last 3 years from them. More

by CHRISSYSHEP Verified Customer Verified Customer

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always excellent service ! friendly, listen to customer, get the job done as stated . Highly recommend these good people. friendly, listen to customer, get the job done as stated . Highly recommend these good people. More

by JMLBPC0707 Verified Customer Verified Customer

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Silsbee Toyota was fantastic. All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! More

by JENNANURSING2 Verified Customer Verified Customer

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I've known Walter Stevens for at least 15-20 years. I've bought five different trucks and cars from him over the years. He has always treated me fairly on every deal I've ever made with him. Walter ha I've bought five different trucks and cars from him over the years. He has always treated me fairly on every deal I've ever made with him. Walter has always been a friendly guy to work with and I've had a lot of respect for him. He has an easy going personality and a good sense of humor. I was recently in a wreck and my car was totaled. Although I hadn't seen Walter in about three years, I called him and said I would like to come see what he had available. That was this past Friday. So, I showed up and we talked about old times and I looked around the lot and the showroom floor. I saw a car on the showroom floor that I didn't even know Toyota made--a Toyota Crown. It was love at first sight. I asked Walter for the best deal he could make, and after a few minutes he came back with some figures that I thought were very reasonable. So, we cut the deal that very afternoon and I drove off with, I believe, the most favorite car I've ever owned, which, according to my automobile insurance policy is the 63rd car I've had insured with them over the past 50 years. So, I can once again thank Walter for helping me get out of the stress and uncertainty of shopping for a vehicle, Thanks, again, Walter, for all your help! Doug Sikes More

by dsikes Verified Customer Verified Customer

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Walter was great, as he provided timely communication and was able to acquire my Land Cruiser quickly without any crazy dealer markups. All the staff was friendly and I was in and out in less than an hour. was able to acquire my Land Cruiser quickly without any crazy dealer markups. All the staff was friendly and I was in and out in less than an hour. More

by jasonmclaughlin Verified Customer Verified Customer

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Always excellent service. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. More

by JMLBPC0707 Verified Customer Verified Customer

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