Dealership Experience
23 yrs, 10 mos
Industry Experience
36 yrs, 6 mos
112 Reviews
Write a Review112 Reviews of Walter Stephens
November 22, 2024
After frustrating encounters with dealerships in our local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and phone calls, he was extremely knowledgeable, patient, thorough and genuinely helpful. He made the process efficient and made us feel better about our decision to purchase a used car. We drove over 2 hours in a rainstorm after work to complete the sale and Walter was by our side the entire time. Walter is a gem! We plan to make our next vehicle purchase with Silsbee Toyota. More
October 19, 2024
Walter is excellent, he got me right into a new Camry with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get a car. More
Other Employees Tagged: Randy Dronet, Justin Bumsted
October 14, 2024
Great deals and customer service! They also with our credit union for special financing. We have purchased 3 vehicles in the last 3 years from them. They also with our credit union for special financing. We have purchased 3 vehicles in the last 3 years from them. More
Other Employees Tagged: Lisa Butler
October 12, 2024
always excellent service ! friendly, listen to customer, get the job done as stated . Highly recommend these good people. friendly, listen to customer, get the job done as stated . Highly recommend these good people. More
Other Employees Tagged: Jessie Bier, Amanda Jordan, Lisa Butler , Martin Bourgeois
October 11, 2024
Silsbee Toyota was fantastic. All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! More
Other Employees Tagged: Ben Burla, Tracy Poland, James Redd, Amanda Jordan, Lisa Butler, Tim Fuller, Zachary Chance
September 17, 2024
I've known Walter Stevens for at least 15-20 years. I've bought five different trucks and cars from him over the years. He has always treated me fairly on every deal I've ever made with him. Walter ha I've bought five different trucks and cars from him over the years. He has always treated me fairly on every deal I've ever made with him. Walter has always been a friendly guy to work with and I've had a lot of respect for him. He has an easy going personality and a good sense of humor. I was recently in a wreck and my car was totaled. Although I hadn't seen Walter in about three years, I called him and said I would like to come see what he had available. That was this past Friday. So, I showed up and we talked about old times and I looked around the lot and the showroom floor. I saw a car on the showroom floor that I didn't even know Toyota made--a Toyota Crown. It was love at first sight. I asked Walter for the best deal he could make, and after a few minutes he came back with some figures that I thought were very reasonable. So, we cut the deal that very afternoon and I drove off with, I believe, the most favorite car I've ever owned, which, according to my automobile insurance policy is the 63rd car I've had insured with them over the past 50 years. So, I can once again thank Walter for helping me get out of the stress and uncertainty of shopping for a vehicle, Thanks, again, Walter, for all your help! Doug Sikes More
September 03, 2024
Walter was great, as he provided timely communication and was able to acquire my Land Cruiser quickly without any crazy dealer markups. All the staff was friendly and I was in and out in less than an hour. was able to acquire my Land Cruiser quickly without any crazy dealer markups. All the staff was friendly and I was in and out in less than an hour. More
August 31, 2024
Always excellent service. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. More
Other Employees Tagged: Jessie Bier, Amanda Jordan, Lisa Butler , Martin Bourgeois in parts
August 16, 2024
These folks were friendly and respectful of my time. They were transparent regarding our agreed upon terms and the overall experience was pleasant. They were transparent regarding our agreed upon terms and the overall experience was pleasant. More
Other Employees Tagged: James Redd, Randy Dronet, Justin Bumsted
August 04, 2024
Walter and the team at Silsbee Toyota were fantastic to work with. The best car buying experience ever. They were professional and courteous. I would highly recommend them to anyone. work with. The best car buying experience ever. They were professional and courteous. I would highly recommend them to anyone. More
Other Employees Tagged: Randy Dronet