Walter Schlener
Walter Schlener at Brown-Daub Kia
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Walter Schlener

Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Walter Schlener

November 20, 2024

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Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! More

by CLAUDIO.M.STABILE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 20, 2024

Brown-Daub Kia responded

Claudio, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2024

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Fantastic overall experience with Brown-Daub Kia, from the original purchase through the routine maintenance. The staff is always very friendly and helpful! More

by CHRISLVBM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 29, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2024

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Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More

by DANNYRRU
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Recommend Dealer
Yes
Oct 21, 2024

Brown-Daub Kia responded

Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2024

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Great service. Explain everything they do and what may be needed on future visits. Been going here for about 15 years. No issues. More

by tgrube7896
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2024

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The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More

by JAMESGANG55
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

Brown-Daub Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2024

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Working collaboratively with Walter and Eddie. Both were very knowledgeable. Eddie really helped me understand the challenge with the car and worked diligently to ensure my car was returned in a t More

by di.thakur20
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Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Oct 14, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that Eddie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 12, 2024

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Quality service provided at the dealership Highly recommend this establish and will most likely purchase my next vehicle with this establishment More

by ABERDECI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 13, 2024

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! Walter and our service team sincerely value your business and look forward to your next visit.

October 10, 2024

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Employee Rating

Edward has been extremely helpful. My car is still in the shop, however Eddie has been doing a great job of keeping me informed and up to date on what is going on. Will continue to com More

by di.thakur20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Oct 10, 2024

Brown-Daub Kia responded

It's great to hear that Edward was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

October 10, 2024

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Walter was responsive and courteous when I recently brought my vehicle in for service. The vehicle was due for oil change and tire rotation service. Walter noticed that my inspection was due and sugg More

by CKUNES
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Walter and our team appreciate your business and hope to see you again soon!

October 04, 2024

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Employee Rating

Walter is great to work with but the policy’s of the dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a More

by ROBERT.COCCIA
Service Price Transparency
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Recommend Dealer
No
Oct 09, 2024

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

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