Walter Petris | Page 28

Great car buying experience. I went to this dealership a few days after visiting a couple others, looking for a pick up truck. At couple other Ram dealerships, the salesmen eithe I went to this dealership a few days after visiting a couple others, looking for a pick up truck. At couple other Ram dealerships, the salesmen either weren't interested or only offered to show me trucks on a computer screen. I showed up at San Leandro CDJR, and this young guy Mustafa Majeed immediately greets me, and asks if he can assist me. I tell him I'm looking for a specific truck, I show him the vin number of the one I've previously inquired about over the phone, he gets the key and takes me to see the truck, encourages me to test drive it; I drive the truck for a few blocks, go back to the dealership. I like the truck, we haggle for about an hour, and come to an agreement. I absolutely would recommend this dealership and definately ask to look for Mustafa. More

by LUISS0714 Verified Customer Verified Customer

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Overal experience was good, except few things I wasn't happy I came with my daughter to show her what I picked for her; I didn't appreciate when Val Salgado tried to increase finance payment using my daughter b I came with my daughter to show her what I picked for her; I didn't appreciate when Val Salgado tried to increase finance payment using my daughter by saying "don't you want to make her happy" just by paying extra $20-$25 more. Both of us left the dealer, but since I had a pleasant welcoming with Eddy Awad, I called Raul Paz and said I wished I had Eddy Awad helping me rather than Val. He called me later and decided to go back and finally I bought the car. The other things I wasn't happy which I found out later after signing the contract and when I brought the car home. 1- They only gave me 1 key (no one mentioned before the 2nd key was missing). I had to order another one and have it programmed. 2- The engine's under cover is missing (also had to order from local dealer). 3- The passenger handle bar cover is missing (need to order from local dealer). More

by APRIMB Verified Customer Verified Customer

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A great experience I was a first time buyer with low credit in the sales guy took his time and actually helped me get into a new Jeep. I've gone into other dealerships a I was a first time buyer with low credit in the sales guy took his time and actually helped me get into a new Jeep. I've gone into other dealerships and they wouldn't try after seeing my score and seeing that I was a first time buyer. More

by bossbillo510 Verified Customer Verified Customer

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Management sucks.. I purchased my new vehicle 07/26/2019. I was told by my sales person and your general manager that they would order touch-up paint for me that day and I purchased my new vehicle 07/26/2019. I was told by my sales person and your general manager that they would order touch-up paint for me that day and have it send it to my house within a week. Nothing has happen yet. You can not get a hold of parts people, sales people ever. They put you on HOLD...........I have left message for my sales person to call.....No call yet.......... More

by stevefortin Verified Customer Verified Customer

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