Walt Davio
Walt Davio at Suburban Toyota of Troy
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Walt Davio

Toyota Master Tech

Suburban Toyota of Troy

2100 W Maple Rd
Troy, MI 48084

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8 Reviews
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8 Reviews

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8 Reviews of Walt Davio

May 20, 2023

Dealership Rating
Employee Rating

last visit was on 11/22 and always ask them to check my brakes even they charge me $50.00 to check my brakes and always saying every thing is normal . this Monday 05/15/23 i was visiting to check noise c More

by louismekhaeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex DeDeyne

May 20, 2023

Suburban Toyota of Troy responded

Louis, Upon reviewing your account, there was never a $50 charge for inspecting brakes as they are checked every time as part of our complimentary Multi-Point Inspection. Your brake inspection passed in November of 2022, however, in the 6 months that have passed, the brakes were recommended to be replaced. If you would like to discuss further, please give me a call at 248-430-9501.- Dave Gottschalk, General Manager, Suburban Toyota of Troy.

May 20, 2023

louismekhaeil responded

On 08/19/2021 you said on your statement customer request a full brake inspection and the charge was $49.95 . I am sorry by mistake i Add $0.05 to your total to become a $50.00.

November 01, 2021

Dealership Rating
Employee Rating

the worst dealer experience i have ever had regarding normal maintenance. I come in for a routine oil change that i already pre paid for....upsell big time on filters....i said ok....save some time doin More

by strikerpetrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alex DeDeyne , Steve Hough, Mary Ann McGee

Nov 20, 2021

Suburban Toyota of Troy responded

Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Suburban Toyota of Troy (248) 643-8500

January 08, 2020

Dealership Rating
Employee Rating

The only place I go for vehicles and service thereof! Professional and personable courtesy at all times! Great products at great prices! 18 vehicles in the last 12 years! Highly recommend you stop and More

by ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Varughese, Dennis Barrera , Sean Kowalik, Mary Ann McGee, Guy Mulder, Scott Tekely

December 16, 2019

Dealership Rating
Employee Rating

excellent I am very satisfied with the service provided me.I always give prefer to use this location because of their service and excellent attention towards cu More

by khandakerkamal
Recommend Dealer
Yes

Other Employees Tagged: Alex DeDeyne, Troy Sanders, Jim Yurik , Steve Hough, Sean Kowalik, Mary Ann McGee, Chris Turcott

Dec 17, 2019

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota of Troy!

December 07, 2019

Dealership Rating
Employee Rating

Pleasant Experience Had an appointment for 5,000 mile service for which I was about 20 minutes early but they took me right away. Very accommodating. A pleasant experie More

by Gordie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McGee, Stefan Sackett

Dec 10, 2019

Suburban Toyota of Troy responded

Gordie, thank you for your kind words and this wonderful review!

December 06, 2019

Dealership Rating
Employee Rating

Flawless service Maybe website experience needs additional effort to have a perfect score. But performing is awesome. I will definitely recommend their services and of More

by servando.mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Varughese

Dec 10, 2019

Suburban Toyota of Troy responded

Thank you so much for your high rating!

October 15, 2019

Dealership Rating

fast and furious.....couteous easy in-easy out. the waiting room was comfortable and relaxing while waiting for the service. the gentleman that checked me in had to wake me More

by rosie3
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Alex DeDeyne , Steve Hough, Sean Kowalik

Oct 23, 2019

Suburban Toyota of Troy responded

Rosie, thank you for your kind words and this wonderful review!

February 28, 2018

Dealership Rating
Employee Rating

Amazing People! I just drove home my new vehicle, with a giant smile on my face! Everything went smoothly and every person I interacted with at this dealership was po More

by LHXmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Barrera , Andrea Ciavarro, Mary Ann McGee, Mike Talampas

Mar 01, 2018

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota! We are pleased to hear that you had such a great experience with Andrea and Denis! Thank you for taking the time to share your recent experience with us!

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