Wally Thom
Product Specialist
Russ Darrow Waukesha Kia
2141 East Moreland Boulevard
Waukesha, WI 53186
Army veteran living in Waukesha, with two kids. Daughter is a UW-Madison graduate, son is a Wisconsin Lutheran College graduate.. 26 years in IT, including management. Made a career change in order to interact with & help other people. Vast personal background makes it easy to relate to all customers. Have chosen to work for a Kia dealership because I believe in product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Specialties & Trainings
DealerRater Certified
President's Club
Kia Certified
View more specialties & trainings208 Reviews
Write a Review208 Reviews of Wally Thom
November 07, 2024
Staff was extremely pleasant. Told them what I could afford, We settled on my terms. Told them what I could afford, We settled on my terms. More
Other Employees Tagged: Shannon Pankratz
June 30, 2024
Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. the different functions of vehicle ownership and vehicle operations. More
Other Employees Tagged: Charlie Ziegler
June 29, 2024
I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More
Other Employees Tagged: Charlie Ziegler, Gildardo Esquivel
May 28, 2024
I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally greeted us with a warm smile and a friendly demeanor. He took the time to understand our needs and preferences, making us feel valued and heard. His knowledge about the Kia Sportage was impressive, and he patiently answered all of our questions, ensuring we were well-informed about our decision. Wally's exceptional customer service made the entire buying process smooth and enjoyable. He was attentive, professional, and genuinely cared about finding the right vehicle for us. Even after the purchase, he followed up to make sure we were happy with our new car. If you're in the market for a new vehicle, I highly recommend visiting the Kia dealership and asking for Wally. His dedication to excellent service and customer satisfaction truly sets him apart. We love our new Kia Sportage and are grateful for the fantastic experience! More
Other Employees Tagged: Charlie Ziegler, Gildardo Esquivel
April 21, 2024
They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And a vehicle inspection was not done even though the sticker and salesman assured us it was. Had to bring car back the next day for service that took hours. Not a good experience More
Other Employees Tagged: Shannon Pankratz, Marcus (Kain) Hankins, Gildardo Esquivel
April 17, 2024
Wally follows through with what he says. He even saved a special water bottle of mine He even saved a special water bottle of mine More
Other Employees Tagged: Charlie Ziegler
March 13, 2024
Wally was very helpful with this purchase. Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow deal Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow dealer. More
Other Employees Tagged: Jacob Povlich, Charlie Ziegler
March 11, 2024
Wally did a great job finding out what our needs were, and then creating a way to meet them. and then creating a way to meet them. More
Other Employees Tagged: Shannon Pankratz
January 24, 2024
Wally was awesome and very personable. He helped me from beginning to end of the whole process and I left a very happy new car driver! Thanks again! He helped me from beginning to end of the whole process and I left a very happy new car driver! Thanks again! More
Other Employees Tagged: Brandon McGahee, Shannon Pankratz, Ben Artymowski , Daniel Holzman