Wally Thom
Wally Thom at Russ Darrow Waukesha Kia
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Wally Thom

Product Specialist

Russ Darrow Waukesha Kia

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.7
208 Reviews

Army veteran living in Waukesha, with two kids. Daughter is a UW-Madison graduate, son is a Wisconsin Lutheran College graduate.. 26 years in IT, including management. Made a career change in order to interact with & help other people. Vast personal background makes it easy to relate to all customers. Have chosen to work for a Kia dealership because I believe in product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

Specialties & Trainings

DealerRater Certified

President's Club

View more specialties & trainings
4.7

208 Reviews

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208 Reviews of Wally Thom

November 07, 2024

Dealership Rating
Employee Rating

Staff was extremely pleasant. Told them what I could afford, We settled on my terms. More

by rkaidantsis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz

June 30, 2024

Dealership Rating
Employee Rating

Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. More

by twodak72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ziegler

June 29, 2024

Dealership Rating
Employee Rating

I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More

by Ashleykraus22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 28, 2024

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I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally More

by Lulu45_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you, Lulu45_99, for sharing your experience! We're thrilled to hear that you are satisfied with your recent purchase of the 2024 Kia Sportage. Wally is indeed a fantastic salesman, and we're glad he made your experience a positive one. Enjoy your new vehicle, and thank you for choosing us!

April 26, 2024

Dealership Rating
Employee Rating

Very easy to talk to, helpful and friendly. I felt very comfortable with them. Excellent job. More

by derosierdonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you, derosierdonald, for your wonderful feedback! We're thrilled to hear that our team was easy to talk to, helpful, and friendly, making you feel comfortable throughout your experience. Providing excellent service is our top priority, and we're glad we could meet your expectations. If you need anything else, please don't hesitate to reach out. We appreciate your support!

April 21, 2024

Dealership Rating
Employee Rating

They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And More

by Gmakaren6
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

April 17, 2024

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Employee Rating

Wally follows through with what he says. He even saved a special water bottle of mine More

by Sorento driver 113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ziegler

Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for the great review! The team at Kia of Waukesha is delighted to hear that Wally followed through with what he promised and even saved your special water bottle. We are committed to providing excellent service, and it's wonderful to know that Wally made a positive impact on your experience. If you need anything in the future, don't hesitate to reach out.

March 13, 2024

Dealership Rating
Employee Rating

Wally was very helpful with this purchase. Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow deal More

by vrhelam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Charlie Ziegler

March 11, 2024

Dealership Rating
Employee Rating

Wally did a great job finding out what our needs were, and then creating a way to meet them. More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz

January 24, 2024

Dealership Rating
Employee Rating

Wally was awesome and very personable. He helped me from beginning to end of the whole process and I left a very happy new car driver! Thanks again! More

by ariannaviscarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Shannon Pankratz, Ben Artymowski , Daniel Holzman

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