Walker Strong
Walker Strong at Strong Volkswagen
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Walker Strong

General Manager

Strong Volkswagen

1070 S Main St
Salt Lake City, UT 84101

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4.6
131 Reviews

Dealership Experience

17 yrs, 4 mos

4.6

131 Reviews

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131 Reviews of Walker Strong

December 03, 2024

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Employee Rating

Edit to my original review, what started off well but went downhill quickly, was completely and totally redeemed. Dealing with Walker and Matt reassured me that Strong VW values the full customer experie More

by Jdallr074
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hansen

Dec 27, 2024

Strong Volkswagen responded

Thank you for your feedback! I'm so glad we could turn your experience around, and I truly appreciate you taking the time to share it. At Strong VW, we aim to provide more than just a sale; we want to build lasting relationships with our customers. I'm happy that Matt and I could show you that commitment. It was a pleasure working with you, and we look forward to assisting you again in the future! Walker Strong General Manager

Dec 04, 2024

Jdallr074 responded

If you are sorry, perhaps look into why your dealership wanting to cancel my loan and take the vehicle back, after I let my previous vehicle go? To leave me without transportation? Also they said they cancelled my loan a binding written agreement.

June 08, 2024

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Employee Rating

Got an ID. 4, the whole process was very smooth. They worked with us to make sure we got everything we needed. We will be back! More

by Laura.A.Caccia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikel Chilson, Josh Montez , Lorena Pacheco

Jun 09, 2024

Strong Volkswagen responded

Thanks, Laura, for sharing your thoughts about your experience with Strong Volkswagen. We appreciate your business and hope to see you again soon! Walker Strong Walker.Strong@strongautogroup.com

May 15, 2024

Dealership Rating
Employee Rating

I lost count on how many cars we bought from Tony Glavas including myself, wife, kids and parents. Tony is literally THE BEST car salesman we've ever met! He is attentive, kind, and such a hard worker. More

by Luigi Carneiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Strong Volkswagen responded

Thank you so much for your kind words, Luigi, and for taking the time to leave us this wonderful feedback. It's great to hear that Tony provided you with such excellent customer service over the years! Joe Martin joe.martin@strongautogroup.com

May 02, 2024

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I have used Strong for 15 years and have never been disappointed! Thanks to all of you for treating me like family. More

by Venturasbodyandpaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Strong Volkswagen responded

Thanks for sharing your thoughts about your experience with Strong Volkswagen. We appreciate your business and hope to see you again soon! Jose Hernandez Jose.hernandez@strongautogroup.com

February 07, 2024

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Employee Rating

It was a quick a fast process help me out with find a car that fits me and wonderful team to help me out. Will be coming back in the future to buy. More

by Josefabianmoreno723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Strong Volkswagen responded

Jose, Here at Strong Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Martin joe.martin@strongautogroup.com

August 03, 2023

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Employee Rating

I regret to inform you that my recent customer service experience was far from satisfactory. During my visit, I had the unfortunate encounter with the Assistant Service Manager, Mr. Wyatt Bryson. I must More

by EF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Hernandez , Wyatt Bryson

Aug 07, 2023

Strong Volkswagen responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jose Hernandez Jose.hernandez@strongautogroup.com

Aug 07, 2023

EF responded

Dear Mr. Jose Hernandez, As we have previously communicated via email, I would appreciate a formal response to this complaint. You may choose to respond via email, fax, or a letter. The discriminatory behavior exhibited by your employees is completely unacceptable, and it has been an experience unlike any other in my life. A face-to-face meeting is not feasible at this time. An official apology would be acceptable to me. This issue is not about monetary compensation, but rather, I hope this serves as a clear message to Strong Volkswagen. Sincerely, EF

August 10, 2022

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Employee Rating

Mike Webster did a fantastic job of getting us with a new car. Great Job! Fast and very friendly. More

by Daleymaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Webster

July 27, 2022

Dealership Rating
Employee Rating

Kind, efficient and no pressure buying process. Tristan and Walker went above and beyond to get us in and out and back on our road trip. More

by Jazlizcharles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan White

June 14, 2022

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Employee Rating

Had a good experience buying a new car. Teron actually advised us that a new car was going to be a better deal than the care we actually came to look at. Thanks More

by hawki2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Strong Volkswagen responded

Thank you for your five star review and feedback. We are pleased to have been able to earn your business a get you into a brand new car. We value your business and look forward to working with you more in the future. Please reach out if you need anything. Strong Volkswagen Team~

April 29, 2022

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Employee Rating

We had a great experience with Strong. Allison was our sales person and she found exactly the car I wanted and helped me complete the purchase in less than a hour. This is our second purch More

by AlexB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Winder, Jay Garibovic

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