Wael "Mike" Youssef
Wael "Mike" Youssef at BMW of Freehold
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Wael "Mike" Youssef

Client Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9
188 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

Arabic Arabic

4.9

188 Reviews

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188 Reviews of Wael "Mike" Youssef

November 09, 2024

Dealership Rating
Employee Rating

Awesome product, very happy with my new X5 Very likely to comeback in three years Thank you BMW of Freehold RUSSEL WAS FANTASTIC IN RETURNING CALLS AND ANSWERING QUESTIONS!!! More

by vladimirvakser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky, Frank Catania

Nov 11, 2024

BMW of Freehold responded

We're delighted to hear you're enjoying your new X5 and had a great experience with Russel at BMW of Freehold! We look forward to welcoming you back in the future. Safe driving!

November 08, 2024

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Employee Rating

Mike and Maria are excellent, a great team The car was ready on time and detailed I may be back for another car for my wife More

by ANDREA44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

BMW of Freehold responded

We're delighted to hear that Mike and Maria provided you with excellent service at BMW of Freehold. Thank you for sharing your experience! We look forward to welcoming you back for your next car purchase!

November 06, 2024

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I had the most amazing experience at BMW of Freehold. This is where I will be getting my cars from going forward. Nick Lichaa is the Manager and he and his team are the dream team. He worked closely with More

by LORYMORA11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

BMW of Freehold responded

Hello! We're delighted to hear about your fantastic experience with Nick, Mike, and Ruslan at BMW of Freehold! It's wonderful that our team made you feel informed and valued throughout the process. Enjoy driving your first BMW and come again soon!

October 21, 2024

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Superior custom service. Everything was on time, all questions were answered. The car was detailed perfectly and Mike took time to show me key features and set up the BMW ap More

by NICHOLAS_DRANCHAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 22, 2024

BMW of Freehold responded

Hi Nicholas, Thank you for sharing your all-around great purchase with Mike. We're happy to hear he got you all set up with your BMW app and showed you all the key features on your new ride. Enjoy your BMW and miles ahead from all of us at BMW of Freehold!

October 20, 2024

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A pleasure to deal with. Mike and Nick were great. Helped us get exactly what we were looking for. Highly recommended. More

by TARAM315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa

Oct 21, 2024

BMW of Freehold responded

Thank you for the recommendation! We're happy to be a part of your car-buying journey. Enjoy your new vehicle, and we hope to see you again in the future!

October 03, 2024

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i would like to take a moment to thank Mike(client advisor), Nicholas(manager) and Maria(finance). They were all so knowledgeable ,and truly professional. they handled and explained every step which More

by joeg1058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

BMW of Freehold responded

Hello! Thank you for sharing your experience with us at BMW of Freehold! We're delighted to hear that Mike, Nicholas, and Maria provided such knowledgeable and professional service. We appreciate the recommendation and hope you're enjoying your new car!

September 15, 2024

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Employee Rating

Pleasant experience with salesperson. Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low f More

by INASUSAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darnesha Moore , Tyler Hyman

Sep 17, 2024

BMW of Freehold responded

Hello! Thank you for sharing your feedback. We're glad to hear the salesperson provided a pleasant experience, but we apologize for any delays in our finance department at BMW of Freehold. Your comments about pricing and fees are noted, and we'll strive to improve moving forward. Safe travels!

September 14, 2024

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Employee Rating

Fair, try to work with me, numbers were good, worked to satisfy me on my price! More

by PDENNIS339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Krokovic

Sep 17, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We look forward to seeing you again!

September 04, 2024

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Employee Rating

My salesman was such a jerk, tried to screw me 3 times! The only reason I bought my car there was because they gave me the most $ on my trade, else I would have NEVER bought a car from this place! So rude More

by CHIPNOSE76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 06, 2024

BMW of Freehold responded

Hello, Thank you for taking the time to leave us a review. I'm very sorry to hear about your experience. We strive for respectful and fair treatment of all our customers, regardless of gender, so this feedback is quite concerning. We'd like the opportunity to address this issue directly with you—please reach out when convenient. Thank you, Danny Claro - General Sales Manager - dclaro@dchusa.com

September 02, 2024

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Employee Rating

Mike is Awesome! He was very patient with me and gave me his full attention even though it was an extremely busy day at the dealership. His professionalism is top-not More

by LU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice

Sep 03, 2024

BMW of Freehold responded

Hello! We're delighted to hear that Mike provided such a positive experience at BMW of Freehold. Enjoy your new 4 Series Gran Coupe and thanks for the recommendation. Come again soon!

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