Wael "Mike" Youssef

Superior custom service. Everything was on time, all questions were answered. The car was detailed perfectly and Mike took time to show me key features and set up the BMW ap Everything was on time, all questions were answered. The car was detailed perfectly and Mike took time to show me key features and set up the BMW app on my phone. More

by NICHOLAS_DRANCHAK Verified Customer Verified Customer

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A pleasure to deal with. Mike and Nick were great. Helped us get exactly what we were looking for. Highly recommended. Mike and Nick were great. Helped us get exactly what we were looking for. Highly recommended. More

by TARAM315 Verified Customer Verified Customer

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i would like to take a moment to thank Mike(client advisor), Nicholas(manager) and Maria(finance). They were all so knowledgeable ,and truly professional. they handled and explained every step which advisor), Nicholas(manager) and Maria(finance). They were all so knowledgeable ,and truly professional. they handled and explained every step which made my buying experience seamless, I would highly recommend them to anyone looking to purchase a car, THANK YOU AGAIN Joe More

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Pleasant experience with salesperson. Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low f Finance dept took very long due to staffing. Pricing was okay, still felt extra fees were exorbitant since car was off brand, but inventory was low for vehicle type. Would not return unless buying brand and deal was exceptional. Far for a repeat customer on relationship alone. More

by INASUSAN Verified Customer Verified Customer

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Fair, try to work with me, numbers were good, worked to satisfy me on my price! satisfy me on my price! More

by PDENNIS339 Verified Customer Verified Customer

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My salesman was such a jerk, tried to screw me 3 times! The only reason I bought my car there was because they gave me the most $ on my trade, else I would have NEVER bought a car from this place! So rude The only reason I bought my car there was because they gave me the most $ on my trade, else I would have NEVER bought a car from this place! So rude to treat women like we are stupid! Sad a women can't buy a car w/o a man there! More

by CHIPNOSE76 Verified Customer Verified Customer

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Mike is Awesome! He was very patient with me and gave me his full attention even though it was an extremely busy day at the dealership. His professionalism is top-not He was very patient with me and gave me his full attention even though it was an extremely busy day at the dealership. His professionalism is top-notch. I felt comfortable with him through the whole process and I didn’t feel pressured at all. He was genuinely excited for me when I decided on the car (4 series Grand Coupe). Couldn't be happier with it! I had a great experience and highly recommend him! More

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bought a BMW x 3 from Mike Yousseff. Great experience. Very professional. Mike explained everything well. Couldn't be more satisfied with the experience. I would definitely recommen Great experience. Very professional. Mike explained everything well. Couldn't be more satisfied with the experience. I would definitely recommend them. More

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very professional, easy experience. easy financial transaction, mike was perfect as far as explaining everything to my wife. we enjoyed the whole thing easy financial transaction, mike was perfect as far as explaining everything to my wife. we enjoyed the whole thing More

by lendensky Verified Customer Verified Customer

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This is the 2nd time I dealt with BMW of Freehold and they beat my expectation even more this time! Very organized, well-priced, highly communicative, and they take care of their customers completely. they beat my expectation even more this time! Very organized, well-priced, highly communicative, and they take care of their customers completely. Mike Youssef helped us from A to Z throughout this process. He is a pleasure to work with and kept me in the loop regarding delivery timeline and all other matters. The icing on top was when he spent a good 45 minutes giving the demo of the new car when we went to pick up. He stayed past the dealership hours to make sure I felt comfortable; Mike is not only a great salesman, he is an even better customer service representative! Before coming to a deal, throughout the process, and even the post-sale attention has been commendable. Very unlike other dealers or salesmen who transact and then ghost you. More

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