Wade Miracle

Dealership is xxxxxxxx charged me $1000 for inspection during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warra during COVID to buy back my lease & did it with a straight face should have sued their xxx with a class action lawsuit & then sold me the wrong warranty tried to make a quick buck F then took my business elsewhere & leased 2 $60k Alfas criminals & will only speak the truth until they give me back the money they stole GM & Finance Mgr are xxxxxxxx & owners should be in jail xxxxxx don’t rip off customers it will catch up to u pieces of crap More

by klichandrew Verified Customer Verified Customer

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After getting screwed on dealer fees and instantly being upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and hav upside down on our purchase of a used ford explorer from these fees. We now have to sell the car cut our losses and purchase a lesser vehicle and have completely lost our 3500.00 dollar deposit. MORGAN AUTO GROUP did not even respond to me and the gm at alfa romeo west palm beach were not helpful. I will never buy from this dealer or any dealer that is part of the morgan auto group. More

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This dealership has been great during the last few years. Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a sm Claudio (Service Advisor) has been amazing from the very beginning. He is professional, polite, helpful, responsive, timely, calm and always has a smile on his face. He has impeccable follow up skills and I never have to chase him down for questions or updates. He makes me feel at ease when I call or visit and he always lets me know if something is covered or what to expect in costs for any work to be completed. He makes sure to come out when I am waiting for my car to let me know how things are going. He goes above and beyond for everything and it is very much appreciated. Me and my family have owned a lot of cars from different dealerships in South Florida from many different makes/models ranging from the middle to luxury and all the way to exotic cars and I have never felt more taken care of or more comfortable anywhere else like I do when I am at Alfa Romeo (West Palm Beach). This is mostly because of Claudio and his professionalism and great customer service! I find at most dealerships they promise the world before you buy a car and then after you buy a car it tends to go south quickly. That is not the case at this dealership. I look forward to continuing and working with Claudio for all our service needs at this location. Also, I don’t always get the names of the employees doing the actual service on the car but I also want to shout out and acknowledge all the employees in the back doing the work! You are also amazing and we appreciate you! Thank you again Claudio and the team for all you do all the time! Kind regards, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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Another great experience. I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a I had service for my daughters car on Saturday 8/31. Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my questions in a timely manner. I have been a customer for a couple of years and he has been a true pleasure to have as our servcie advisor. We bought this car for my daughter so it is even more important that everything goes perfect with this car and our visits. He always makes sure to communicate with detailed information. I/we truly appreciate you Claudio for all you do and for all your patience and professionalism. Thank you again! Sincerely, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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Chris is an amazing advisor took care of me. Phil the mechanic from what I hear is level3 alfa and fiat is the best. Hands down the best level 3 alfa and fiat technician in southern Florida. Giv Phil the mechanic from what I hear is level3 alfa and fiat is the best. Hands down the best level 3 alfa and fiat technician in southern Florida. Give that guy a bonus he took care of all my alfa problems. Hard to find anyone else like him More

by phil_salazar Verified Customer Verified Customer

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Claudio is amazing! He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my question He is extremely professional, kind, thorough and always makes me feel like a priority. Claudio has great follow up skills and answers all my questions in a timely manner. I have been a customer for a couple of years and he has been a true pleasure to have as our servcie advisor. We bought this car for my daughter so it is even more important that everything goes perfect with this car and our visits. He always makes sure to communicate with detailed information. I/we truly appreciate you Claudio for all you do and for all your patience and professionalism. Thank you again! Sincerely, Stephanie Lopiccolo More

by stvlopiccolo Verified Customer Verified Customer

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Customer satisfaction is Arrigo’s #1 goal. Sales & service staff are informative and very reliable! This is my favorite Alfa Romeo dealership I found to date! Sales & service staff are informative and very reliable! This is my favorite Alfa Romeo dealership I found to date! More

by dluka33 Verified Customer Verified Customer

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