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WAYLON FRANK

Overview Reviews (36) Inventory (187)

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WAYLON FRANK

WAYLON FRANK | Page 4

SERVICE ADVISOR

Hanania Chrysler Dodge Jeep Ram

2330 US-1
St Augustine, FL 32086

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4.8

36 Reviews

Overview Reviews (36) Inventory (187)

4.8

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of WAYLON FRANK

September 17, 2026

Dealership Rating

Employee Rating

Everything went smoothly & as expected for my oil change tire rotation and recall. Good service. tire rotation and recall. Good service. More

by jmaiher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you from all of us here at Hanania Chrysler Dodge Jeep Ram!

September 16, 2026

Dealership Rating

Employee Rating

Great service and flawless execution. Everybody there was great to work with. Will gladly go there anytime Everybody there was great to work with. Will gladly go there anytime More

by Northtosouthwoodworking

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about our team! We hope to see you again at Hanania Chrysler Dodge Jeep Ram!

September 11, 2026

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Employee Rating

Awful, delayed, wouldn’t call back, miss managed, very poor customer service and when completed we had to have the work readjusted to too poor workmanship. I will not go back and do not recommend based of poor customer service and when completed we had to have the work readjusted to too poor workmanship. I will not go back and do not recommend based off the most recent experience. Very unfortunate. I’d be very disappointed as the owner or district manager. More

by Pink_prop

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 11, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

We regret to hear about your recent negative experiences. The readjustments required were due to ill-fitting, aftermarket safety equipment. If you're open to discussing this further, please contact me. Thank you, Thomas Harpster Service Manager Hanania CDJR Main: (904) 797-4383

August 29, 2026

Dealership Rating

Employee Rating

Service writers are extremely helpful and explain all aspects of the services being performed. A ride is also offered in case you need it aspects of the services being performed. A ride is also offered in case you need it More

by CV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

Thank you for sharing your review of our service team and for highlighting their clear communication and helpfulness. Please let us know if we can be of further assistance at Hanania Chrysler Dodge Jeep Ram!

August 27, 2026

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Employee Rating

I always bring my vehicle here for service because they are all fantastic and take great care of my vehicle. are all fantastic and take great care of my vehicle. More

by rebeccahope95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Molinary

Aug 28, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

Thank you for your loyal business and for sharing your fantastic feedback! Here at Hanania Chrysler Dodge Jeep Ram, we look forward to serving you and your vehicle again in the future. Safe travels!

August 27, 2026

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Employee Rating

Great service. Kind, knowledgeable. Very helpful. Fast service. Thank you. Thank you. Thank you. Thanks! Kind, knowledgeable. Very helpful. Fast service. Thank you. Thank you. Thank you. Thanks! More

by mmiruzzi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Molinary, THOMAS HARPSTER, AMBER MAGUIRE, STEPHEN MABRY, NATALIE CALCEK , ROBERT MATTHEWS

Aug 28, 2026 -

Hanania Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a positive experience with our team! Your kind words made our day. Thank you from all of us at Hanania Chrysler Dodge Jeep Ram!

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