WAYLON FRANK

Waylon showed no concern, zero empathy that my bill was $3,500 for headlight assemblies because turnsignals stopped working. $3,500 for headlight assemblies because turnsignals stopped working. More

by sgttoolman2 Verified Customer Verified Customer

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Waylon is a Great service advisor! He got my vehicle in for an oil change the same day and did everything he said they were going to do. He got my vehicle in for an oil change the same day and did everything he said they were going to do. More

by Tim Monroe NJ Verified Customer Verified Customer

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I can only speak to the Service part of this dealership, but everyone is friendly and very helpful! Great experience both times we have serviced our Jeep! but everyone is friendly and very helpful! Great experience both times we have serviced our Jeep! More

by absfive Verified Customer Verified Customer

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I feel that the service department is "hit or miss. " This time it was good, but it's been frustrating in the past. And, a friend of mine just said they brought their vehicle there and the tires were su " This time it was good, but it's been frustrating in the past. And, a friend of mine just said they brought their vehicle there and the tires were supposedly rotated but they were not! he marked them with chalk and they were not different. I wonder sometimes too what is actually getting done for the premium prices. Thus, I started looking for serves elsewhere. But, again, THIS time, Waylon did a good job. More

by dvmsgs Verified Customer Verified Customer

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Everything is great so far, lets just hope it stays that way. Amber is especially pleasant and helpful. way. Amber is especially pleasant and helpful. More

by plahrdr Verified Customer Verified Customer

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This is your second Dealer Rater request. I completed the first one and submitted it. I completed the first one and submitted it. More

by JMGOLDEN Verified Customer Verified Customer

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I can’t lie service is great sales leaves a lot to be desired that’s why I bought my truck in jax desired that’s why I bought my truck in jax More

by TIMOTHYRUSSELLJUDY Verified Customer Verified Customer

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Excellent service! I was so thankful for the timely updates on how my vehicle was progressing throughout the service process. I was so thankful for the timely updates on how my vehicle was progressing throughout the service process. More

by Mrs. Simon Verified Customer Verified Customer

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I worked with Waylon and he was EXCELLENT! ! Very knowledgable and explained everything I needed to know in detail. The only issue I had was I was quoted a lower price but Waylon did not quote ! Very knowledgable and explained everything I needed to know in detail. The only issue I had was I was quoted a lower price but Waylon did not quote me the original quote. That kind of xxxxxx me off but Waylon was great. More

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I called about an engine symbol and a skid symbol showing up on my dash screen. We booked an appointment quickly and I brought my vehicle in. Waylon handled working the car through their service department up on my dash screen. We booked an appointment quickly and I brought my vehicle in. Waylon handled working the car through their service department and they quickly were able to determine I had issues with the braking system. Several items were replaced and I was able to pick up my car the net day. I am completely satisfied with how the problems with the braking system were handled. Waylon followed up to make certain I was satisfied. I couldn't ask for more than the excellent service I received. More

by JMGOLDEN Verified Customer Verified Customer

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