Volvo Cars North Miami

manger : Cesar PRIVATE OWNED VOLVO , RUN AWAY DO NOT COME HERE FROM A GIRL TO ANOTHER GIRL left a bad honest review on googled , His scam artist self said “ I told you we had to check the battery COME HERE FROM A GIRL TO ANOTHER GIRL left a bad honest review on googled , His scam artist self said “ I told you we had to check the battery “ sweetie . I visually showed you my battery has been checked 4 times , it’s not the battery :) super discriminationary behavior from manger Cesar & service host Carlos . if you plan on getting a Volvo , go absolutely anywhere else :) or to an actual Volvo !! this private owned is too stingy and entitled.. I shouldn’t have to be one calling insurance companies :) that’s ur job Carlos :) do it As to Cesar :) you never heard the policy the customer is always right ? I’ll be back with channel ten news More

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Management of this dealership is very bad. That’s why all employees working bad too. They destroying a Volvo brand value because the don’t care. Don’t recommend to buy anything there. Especial That’s why all employees working bad too. They destroying a Volvo brand value because the don’t care. Don’t recommend to buy anything there. Especially Marlin and Ricky. They are scammers More

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Their service department is great Their sales department are filled with scam artists and frauds Starr clear and don’t ever buy a car here!!!!! When I was looking prior they were 8 k over competitors! Had are filled with scam artists and frauds Starr clear and don’t ever buy a car here!!!!! When I was looking prior they were 8 k over competitors! Had car delivered to my house from Delray Volvo and had great experiece! Two years later a fraudulent car salesman told me I had to come right in as I was over my mileage and change cars this week or my lease would go up 300 dollars! I call Volvo and reported this person as I was not over and would not need to pay more!!! ABDE BOUKA IS who called and lied and should honestly be fired!!! Fraudulent behavior dose not gain respect or get customers!!! Hopefully they fire him More

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Experience was a mixed bag. The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-fro The sales person was knowledgeable and helpful. However, 2 issues. First, I had my own financing with my credit union. Rather than tell me up-front he would not accept credit union financing, the manager had sales and his finance manager offer to see if they could match or better the rate I had received. In hindsign, I should have said no, don't bother. After sitting and waiting for nearly two hours, I met with the finance person who presented me with their best rate, which was higher than my credit union. When I told her I'll go with my own financing, she proceeds to tell me that the manager will only honor the deal made if I use their financing, and as a policy they will not accept financing from a credit union because its not in their interests. Big banks, in her words, not mine, 'kick them back money' when they use them. Definitely unethical, possibly illegal, and unfair to the customer. I get it, they're in it to mak money. But if that's your policy, state that up-front so a customer can can make a decision on whether to do business or go elsewhere. That stunt cost me nearly 2 hours of my time and $575 ($7/mo more) because the rate was slightly higher. I think they took advantage because the dealership was so far away from where I lived and I had already agreed to the trade in of my old vehicle. If it had been a local dealership, I probably would have told them to kick rocks. Second issue was the CPO program. I reviewed the CARFAX prior to setting the appointment. Before offering the car as CPO, it indicates the inspection was performed, brake rotors replaced, four tires replaced, wipers replaced. When I examined the vehicle, I noticed immediately the tires were not new. Like most average people, I assumed replaces with new tires. After a little back and forth, the sales rep finally admitted that they will replace worn tires with used ones because the vehicle manufacture says its okay as long as they have 5/32" tread depth. On my trip home, I ran into some lite rain. When the wipers kicked on, instead of a clean windshield, STREAKS! because the wipers were old, not new. I didn't bother to check wipers on a Volvo CPO vehicle. I should have. That made me begin to wonder if any of the stated inspections or maintenance were actually completed. Little details make a big difference, because they determine confidence. Let's see how Volvo of Miami responds. More

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It is with great pleasure that I write this review today on behalf of Yandi Oviedo, JC Rivero, and Serdar Dosemecioglu of Volvo Cars of North Miami. Let me start with telling you I was actively shoppin on behalf of Yandi Oviedo, JC Rivero, and Serdar Dosemecioglu of Volvo Cars of North Miami. Let me start with telling you I was actively shopping for a new car and stopped at other locations before coming to this location. NONE of the other locations compare to the experience I had at Volvo of North Miami. In fact, a couple of the other locations lied to get us to come over, had large “Market Value” addendum stickers to take advantage of the current market we are in, or were selling a “used” car that also lost the $7500 tax-credit. (looking at Fully Electric Vehicles only.) From the moment I walked into the dealership, throughout the entire test drive, while I made up my mind, and until I left the dealership, I felt welcomed, valued, appreciated, and was treated with the an incredible level of respect. I didn’t have to go back and forth multiple times between our incredible Sales Consultant Yandi and Sales Manager Serdar. The terms were simply provided, agreed to, and then we moved forward. The entire process was fun, filled with many laughs, and was non-stressful. No one was “pushing” me to make a decision or rush. Once I made the decision to move forward with my purchase, The staff stayed after closing to make sure I was still completely satisfied. JC, the Finance Manager made sure the financing was completed quickly and effortlessly. (Unlike other car buying experiences where financing can take hours.) Again, we shared many laughs and great conversation while completing the contracting. The entire process felt like I had always been part of the family and Yandi, JC, and Serdar just wanted to make sure I was completely satisfied. This was truly a memorable experience and I would HIGHLY recommend anyone looking to purchase a vehicle to give Yandi, Serdar, and JC the opportunity to help! You will not be disappointed! Thank you Yandi, JC, and Serdar for this experience! You helped us once before for our Mother’s car experience and this experience was just the same! Volvo should be proud to have each of you on the team and representing the Volvo brand. You all are a true representation of what providing a great Client Experience is all about! More

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BEST Volvo service in Florida. Tried to get into my local Volvo service center owned by Gunther Volvo- a SUPER nightmare. Miguel Garcia picked up my car and brought it to North Miami Volvo for it's ye local Volvo service center owned by Gunther Volvo- a SUPER nightmare. Miguel Garcia picked up my car and brought it to North Miami Volvo for it's yearly service. He redelivered it back to me the following day. Miguel is extremely professional and a SUPER NICE guy who deserves the highest of praise. I would HIGHLY recommend both Miguel and North Miami Volvo....'.stay away from Gunter..... More

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Knowledgeable friendly staff, could not have been more pleased with my purchase. Beautiful clean, safe environment. pleased with my purchase. Beautiful clean, safe environment. More

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The entire team was professional and a pleasure to work with. The showroom and grounds are very nice as well. Thank you Oscar and Volvo Cars of North Miami. with. The showroom and grounds are very nice as well. Thank you Oscar and Volvo Cars of North Miami. More

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Ricky Menedez assisted us with the purchase of our automobile;he is excellent and professional. automobile;he is excellent and professional. More

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Excellent customer service. Prompt and accurate attention. Will recommend in the future attention. Will recommend in the future More

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