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Not a cohesive work environment, nor concern friendly. Has room for greater improvement throughout overall. Has room for greater improvement throughout overall. More

by MYRS94 Verified Customer Verified Customer

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Great fantastic. . the absolute best.. would never go anywhere else for purchase or service ever! . the absolute best.. would never go anywhere else for purchase or service ever! More

by jharriszich Verified Customer Verified Customer

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I always have a great experience at this dealer. Everyone is friendly. I used the shuttle for the first time and the driver was so nice and respectful. Everyone is friendly. I used the shuttle for the first time and the driver was so nice and respectful. More

by edwarsj Verified Customer Verified Customer

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Sahid was amazing, I had nothing but a great experience every time I brought my vehicle to service. every time I brought my vehicle to service. More

by Anthony A Verified Customer Verified Customer

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Not to customer friendly had issues with a vehicle that I purchased the same day and it seems like the sales rep was only concerned about the sale Vehicle was purchased on Thursday by the next day. The check purchased the same day and it seems like the sales rep was only concerned about the sale Vehicle was purchased on Thursday by the next day. The check engine light was on the brakes were squeaking took it back to the dealership and they told me there was no problem with the vehicle check engine light is still on and when I called it seemed like the people that I talk to had an attitude because of my issues. More

by MRSMAYS2 Verified Customer Verified Customer

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Even though our part warranty exceeded the expiration date by less than a month, they refused to provide any discount. Then we had to take the truck back in the next day as the ASE “certified” mechanic date by less than a month, they refused to provide any discount. Then we had to take the truck back in the next day as the ASE “certified” mechanic forgot to connect a hose underneath. Tried to say it came loose on its own yet this connection cannot come undone by itself. We asked for a discount this time with the GM and were refused. We bought the truck from Antioch, had the first fuel pump replaced by them and the second fuel pump. No customer appreciation at all. We will NOT be returning to them in the future. We have already told our friends and family and will also post on all social media. Remember - an unhappy customer tells at least 100 people. More

by Debbi.storczer Verified Customer Verified Customer

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They have been great to work with from the time we bought our vehicles to having to be my advocate while my truck was in the shop our vehicles to having to be my advocate while my truck was in the shop More

by fpkmueller Verified Customer Verified Customer

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Honest dealer. Walked me though the process. Lots of paperwork but that isn't their fault. I blame Cook County for that. Thank God they walked me through. Very Walked me though the process. Lots of paperwork but that isn't their fault. I blame Cook County for that. Thank God they walked me through. Very knowledgeable! More

by C.CORCILIUS Verified Customer Verified Customer

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Excellent sales experience. The people were great! Even fed me a lunch. Manager is worrh meeting too! The people were great! Even fed me a lunch. Manager is worrh meeting too! More

by C.CORCILIUS Verified Customer Verified Customer

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Not transparent with their pricing. Tried to charge extra unwanted fees. Sat for over an hour waiting to sign a couple of forms to complete a cash deal. Car was not detailed properly up Tried to charge extra unwanted fees. Sat for over an hour waiting to sign a couple of forms to complete a cash deal. Car was not detailed properly upon delivery. Had to bring vehicle back for a repair a few days later which can happen with a used car, but the service dept didn’t thoroughly look into the code that was there, “fixed” the vehicle only for the problem to recoccur less than 24 hours later. Sloppy experience from a place where I expected to have a nice day buying a car. More

by NBELLIVEAU620 Verified Customer Verified Customer

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